at Oracle in Springfield, Illinois, United States
Job Description
Job Description
Oracle is in search of a skilled Program Manager to lead global oversight of our Oracle Health Physician Experience and Ambulatory product across all of our multi-tenant stakeholders. Serving as a crucial link between providers and other members of the clinical staff, you will play a pivotal role in ensuring seamless integration with existing workflows while meeting the specific needs of our multi-tenant stakeholder space.
Primary Responsibilities:
-Spearhead the global configuration and workflows of the Oracle Health Physician Experience and Ambulatory venues, aligning them with organizational standards, providing synergies across our multi-tenant stakeholders, and providing education when needed.
-Undertake ongoing maintenance and support of Physician & Ambulatory products while troubleshooting technical issues, applying updates and modifications, and upholding data integrity and security.
-Provide comprehensive education to providers and clinical staff members, conducting client calls when necessary, generating user documentation, and offering ongoing support to address inquiries and concerns.
-Continuously evaluate and identify areas for improvement through data analysis, user feedback, and collaboration with Oracle support and/or development teams.
-Collaborate effectively with various stakeholders, including customers, IP development teams, Consulting, support teams and healthcare professionals, leveraging excellent communication skills for gathering requirements and coordinating system changes or updates.
Additional Responsibilities:
-Evaluate and approve/deny global Physician Experience and Ambulatory venue changes that may impact multi-tenant customers.
-Demonstrate a strong understanding of provider workflows and stay abreast of industry standards.
Career Level – IC2
Responsibilities
Requirements :
-Education: Bachelor’s degree in healthcare informatics, computer science, information systems, or related field. Equivalent work experience or relevant certifications may be considered.-Oracle Health —Millennium Knowledge Required: Strong understanding of healthcare operations and provider workflows. Experience with Oracle Health Physician & Ambulatory products, including but not limited to: MPage design and maintenance, message center, referrals and communications, documentation (auto text and Dynamic Documentation) mobility applications (Mobile Message Center and PowerChart Touch) is preferred. Knowledge of system functionalities, configuration, and integration with healthcare systems is preferred.-Technical Skills: Proficiency in system implementation, configuration, and maintenance. Experience in system integration, data analysis, troubleshooting, and software updates. Familiarity with SQL databases and scripting languages is advantageous.-Ability to identify and resolve technical issues, optimize system performance through data analysis, and troubleshoot problems. Strong problem-solving and critical-thinking skills.-Communication and Collaboration: Excellent communication skills for interaction with various stakeholders. Ability to explain technical concepts to non-technical individuals and work effectively in a team environment.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $56,500 to $141,300 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer**
