AVP, Solution Architect

at Synchrony in Chicago, Illinois, United States

Job Description

Job Description:

Role Summary/Purpose:

The AVP, Solution Architect craves getting into the weeds of hard problems and figuring out how to make things work. This dynamic and collaborative role will be part of the Synchrony Financial renowned Innovation Station – the hotbed of innovation and thought leadership throughout the company.

This Solution Architect will architect complex business solutions by partnering with business and technology leaders to understand key challenges as well as produce process flows and system interaction diagrams to help drive these solutions. In short, you will figure out how to make our innovative ideas work in the real world.

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

You are the right candidate if you…

+ Have passion: Sure you can code, but are you passionate about mobile software development?

+ Have common sense: Building is important, but do you think through designs to ensure they’re the best solutions first?

+ Are slightly obsessed with solution design: Do you focus on failure scenarios, performance, data integrity, security… all the good stuff?

+ Learn quickly and adapt to new technology: Let’s face it – technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools?

+ Think like a customer: Central to our products is our understanding of our customers’ needs and requirements. Do you consider UX in your decision making, and think like a customer?

+ Have tech chops: You need to be ready to get into the weeds on complex technology solutions.

Essential Responsibilities:

+ Be part of a development team through all phases of the Agile development life cycle

+ Design solutions to business needs by documenting systems, data, and business logic of an end to end business process.

+ Lead the application team towards our microservice/cloud native design architecture.

+ Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing apps

+ Ensure compliance with architecture, security and technology standards set by Synchrony

+ Assist in crafting and maintaining the future state technology architectural strategy and roadmap

+ Participate in Agile scrums consisting of cross-functional teams

+ Participate in addressing root cause analyses, incident reports and provide direction in problem resolution

+ Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes

+ Provide 24×7 on-call support periodically throughout the year

+ Passionate about the latest technologies, open source projects and languages;

+ Identify ways to increase efficiency and improve system performance

+ Work with third party vendors to develop software and/or integrate their software into the company’s products

+ Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

+ Bachelor’s degree in Computer Science or related degree and a minimum of 5 years of solution architecture experience OR, in lieu of degree, High School Diploma/GED with 7 years of experience with solution architecture experience.

+ Strong solution architecture skills and experience designing complex technical solutions

+ Strong understanding of alerting capabilities from source to destination (email, sms, push)

+ Familiarity with microservices, event-driven architecture and cloud native design patterns

+ Understanding of modern web front end frameworks like ReactJS

+ Familiarity with email/sms delivery platforms such as, but not limited to, Oracle Responsys

+ Java development skills are a plus

+ Familiarity with JSON, REST and XML based web services

+ Experience building and consuming web services via SOAP and REST

+ Strong communication skills with technical and non-technical peers

Desired Characteristics:

+ Strong cross-functional team player with the ability to work seamlessly across a matrix organization

+ Desire to work in a dynamic, fast paced environment

+ Strong interpersonal skills with ability to influence clients, team members, management and external groups

+ Strong attention to detail in a team environment

+ Strong oral and written communication, analytical and problem-solving skills

+ Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options

+ Experience developing and supporting financial/banking applications

+ Excellent interpersonal skills with ability to influence clients, team members, management and external groups

Grade/Level: 11

The salary range for this position is 110,000.00 – 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

+ You must be 18 years or older

+ You must have a high school diploma or equivalent

+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Exa