at Discover in Riverwoods, Illinois, United States
Job Description
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it – we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
VP, Chief of Staff
As the Chief of Staff, you will be a trusted advisor to the CEO and CTO to oversee and optimize their time by helping to manage and prioritize task and initiatives ranging in varying complexity to make better decisions, drive results, and achieve efficiency. Collaborate with executive leadership team members to support moving projects forward. Identify, document, and manage the business deliverables required to support the initiatives and holds responsible parties accountable for completing deliverables on schedule to support deadlines. Exercise exceptional time and project management skills, prioritization, and preparation skills to ensure all executive leaders stay focused on the continued growth and well-being of the company.
Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization.
Responsibilities
+ Proactively Supports Operational Vision in Collaboration with Team:
+ Developing and maintaining initiative-level delivery roadmaps that outline the timeline, milestones, and dependencies for projects and initiatives across the respective portfolios.
+ Works closely with the CEO and CTO on directives given and deliverables due, keeping the CEO and CTO abreast of impending deadlines and missed deadlines. Informs EMC and SLC leaders of upcoming commitments and responsibilities while also keeping them abreast of changes in a rapidly evolving and fluid environment.
+ Meets with leaders regularly, attends executive meetings and coordinates round table discussions as needed, updating CEO and CTO as appropriate.
+ Strong fundamental understanding of data analytics and validation, critical thinking to extrapolate trends from data and infer appropriate operational interventions.
+ Partners with Corp Communications to support critical communication and messaging from CEO within the organization, and externally to clients and major stakeholders.
+ Reviews, prepares presentations and meeting materials from stakeholders prior to meeting where they are disseminated to CEO and CTO ensuring each meeting has appropriate data readily accessible.
+ Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization.
+ Provides direct oversight and management of important (as designated by the CEO or CTO) and/or time intensive projects. Includes:
+ Oversight of staff’s projects, tasks, and directives, to ensure the CEO & CTO stays on track and productive.
+ Serves as the bridge across departments, managing and monitoring high-level projects and ensuring proper effectuation of initiatives.
+ Represents CEO in regular stakeholder meetings to provide oversight of critical organizational processes and projects.
+ Follows-up with internal/external stakeholders to ensure deadlines are met.
+ Works with the teams to build up our compliance practices by assisting in implementation with a standardized approach using our Compliance Management System
+ Utilizes advanced problem-solving skills to proactively identify, solve and escalate problems as needed.
+ Establishes and monitors workflow for CEO’s and CTO’s Office team to maintain optimal efficiency. Uses the utmost discretion to protect the privacy of the CEO and CTO.
Required Experience
+ 10+ years’ experience, Chief of staff, portfolio mgt, Financial Services, Management Consulting, or related experience supporting C-Suite executives preferred
+ 8+ years Financial Services, Management Consulting, or related experience minimum
+ 3+ years Project Management, Portfolio Management minimum
Education Requirements
+ Bachelor’s degree Business Administration and Management, Human Resources or related field minimum.
+ Master’s degree preferred
In Lieu of Education
+ 5+ years excellent written, verbal, and presentation skills communication and interpersonal skills
+ 5+ years fundamental understanding of data analytics, critical thinking to extrapolate trends from data and infer appropriate operational interventions.
+ 5+ years exceptional organizational, planning, and time management skills. Excellent business and financial acumen. Aptitude for critical thinking, problem solving, and decision-making
+ 5+ years sense of urgency with all tasks/projects with minimal turnaround time. Demonstrates diplomacy and discretion.
+ 5+ years flexibility and agility in managing competing priorities and scheduling. Versatile abilities and dedication to efficient productivity.
Application Deadline:
The application window for this position is anticipated to close on Jul-20-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) (https://www.dol.gov/agencies/ofccp/posters)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
