at AbbVie in Mettawa, Illinois, United States
Job Description
Company Description
AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.
Job Description
The AbbVie Patient Services team is an industry-leading organization, providing unparalleled patient support, resulting in improved brand loyalty and patient satisfaction. The Associate Director of Strategic Initiatives (SI) will work closely with the Director of SI, Senior Director of Patient Engagement (PE), and other stakeholders to support priority strategic projects critical to the current and future business. Combining strategic thinking, analytic rigor, and project management skills, this role will define actionable solutions to complex problems and ensure effective implementation. The Associate Director of SI will primarily engage with assigned PACT teams, supporting specific tactics related to several franchises and brands.
Key Activities and Responsibilities
Strategic Leadership and Collaboration:
+ Partner with the Senior Director and PE functional leads to address key decisions impacting the Patient Engagement organization.
+ Act as a key liaison, bringing together colleagues from across PE functions to create and deliver consensus-driven solutions.
+ Collaborate with AbbVie Patient Services cross-functional teams and serve as the primary point of contact across specific PACT teams within APS.
+ Assist in culture and development tactics for the PE organization, ensuring alignment across the functional areas.
Patient Experience and Innovation:
+ Support the Senior Director of PE on the development and design phases of the APS care model process, and specifically the cross-functional impact to the PE organization.
+ Work with PE Functional Leads to leverage data and analytics to provide strategic insights and drive innovation in the PE patient support model and resource recommendations.
+ Collaborate with cross-functional brand teams to develop Patient Experience strategies and initiate ongoing insight work to drive innovation.
+ Assist in leading PE enterprise-wide initiatives through close partnerships with the extended APS business units.
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hr day) is required
Qualifications
Qualifications:
+ Position requires BS degree in a related area. Masters preferred.
+ Extensive experience in corporate or commercial strategy for healthcare or pharmaceutical organizations required.
+ Background in managing large projects within a complex matrixed organization, either as an external consultant or an internal cross-functional lead
+ Experience managing cross-functional teams, including management of remote colleagues
+ Must also have deep problem-solving skills.
+ Proven ability to collaborate and work cross-functionally, bringing together the best of the business to drive results in a heavily matrixed, fast-paced environment
+ Exceptional problem-solving skills and analytic mindset
+ Strong interpersonal skills, excellent oral, written and presentation skills
+ Ability to lead executive-level discussions to influence complex business decisions
+ Drive, energy, and passion to advance AbbVie’s mission
Key AbbVie Competencies:
+ Demonstrated ability to coordinate a cross-functional team in order to achieve business objectives
+ Demonstrated ability to influence others in organizations who do not have reporting linkages
+ Proven ability to negotiate in order to achieve win-win business outcomes
+ Ability to manage multiple projects at the same time and assure completion by due dates
+ Ability to clearly communicate complex and technical tasks, both written and orally.
+ Demonstrated ability to manage vendors
+ Demonstrated ability to manage projects and deliver results based on tight timelines
+ Demonstrated history of developing programs that are customer-centric
+ Ability to apply strategic thinking to the overall business, and then develop tactics that best meet the strategic initiatives
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ?
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+ The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.?
+ We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.?
+ This job is eligible to participate in our short-term incentive programs. ?
+ This job is eligible to participate in our long-term incentive programs?
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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status. US & Puerto Rico only – to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
