Senior Manager, Tech Lead, Global Payments

at McDonald's in Chicago, Illinois, United States

Job Description

Company Description:

McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description:

The Commercial Products & Platforms team develops digital experiences and global technology platforms that delight our customers and enable them to order on their terms, across channels and touch points, reliably and conveniently.

As Senior Manager, Tech Lead, Global Payments, you’ll oversee the expansion and further adoption of our mobile order and pay capability into new global markets. This includes managing frontend experiences and backend integrations with payment and fraud service providers, as well as adding support for locally relevant alternative payment methods and digital wallets.

McDonald’s global mobile app is the cornerstone of our digital ambitions for the next decade, and this role will play a central role in bringing mobile ordering and seamless payments to millions of customers around the world. Alongside partners in product management, experience design, treasury, and the international markets, the Senior Manager, Tech Lead, Global Payments will lead the technical solutions to enable new payment methods and capabilities globally.

The Senior Manager, Tech Lead, Global Payments will work as part of the Payments team within Customer Technology and act as a steward for these new products and platforms alongside key partners in product management and design. This role unlocks key new experiences for McDonald’s customers as we advance our standardization and globalization journey.

Accountabilities & Responsibilities:

+ Domain architecture. Lead architecture solutions and establish technical vision and strategy for your products, with a focus on integrations with key payments partners and a forward-looking approach for payments orchestration.

+ Lead engineering teams. Act as technical leader for Software Development Engineers (SDEs) within your squad(s), ensuring the quality of technical deliverables and helping to solve engineering challenges in sustainable, scalable ways.

+ Subject matter expertise. Act as the key subject matter expert for your technical components, third-party integrations, and payments landscape in regions and markets you support, participating in cross-team planning activities and assisting in solution design where it impacts your applications and services.

+ Cross-functional collaboration. Partner closely with stakeholders and peers in product, experience design, enterprise architecture, and market leadership teams to balance interdependencies and align deployment roadmaps.

+ Reliability and resiliency mindset. Contribute to critical reliability and resiliency goals by reducing complexity, driving standardization, and designing with redundancy and defensive design patterns in mind.

+ Technical excellence. Ensure that software deliverables align with architecture, security, and quality standards, including test automation and end-user documentation.

Qualifications:

+ At least 7 years of experience working in hands-on technical roles, with a strong background in software engineering and architectural design.

+ At least 5 years of experience working in an Agile software development environment, participating in or leading scrum ceremonies, and leading engineering teams.

+ Strong communication skills with a knack for breaking down technical details and decisions for non-technical audiences.

+ Expertise in developing cloud applications and microservices architecture, with a point of view on best practices and technologies.

+ Broad working knowledge of cloud-native technologies, continuous deployment, and test automation.

+ Experience leading cross-functional teams and managing indirect reports.

+ Experience with project and product planning, including prioritization and roadmap creation, in partnership with peers and adjacent product teams.

+ Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.

+ Strong sense of ownership and accountability for what you and your teams deliver, with high personal standards and an uncompromising attention to detail.

Preferred Qualifications

+ Bachelor’s degree in Computer Science or Software Engineering.

+ Extensive hands-on software development and/or solution architecture experience.

+ Direct experience with payments industry solutions (including payment service providers, payment processors, payment gateways, fraud service providers, and mobile wallets highly preferred.

+ Familiarity with C# .NET, Java, Swift, and Kotlin.

+ Certifications in AWS and/or Google Cloud.

Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: REF7497E_744000000770075