Director, Clinical Data & Insights

at RLDatix in USA, United States

Job Description

Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management. Our user-centric approach provides a holistic, real-time view of healthcare operations, connecting disparate information across the enterprise – thus giving organizational leadership the contextualized data they need to make better informed decisions.

RLDatix is truly global, with over 2,000 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology – including AI – to deliver marketing leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare. Join us as we work towards our vision of safer, better healthcare for all.

An opportunity to join a leading fast-growing global technology company in the healthcare industry. Work with a diverse team in a company recognized globally as a Most Loved Workplace and that ranked 56 on the UK Newsweek’s 2022 Top 100 Most Loved Workplaces list.

Our team is talented beyond measure – fostering community amongst one another (and the geographies we serve), being bold in approaching challenges and innovation, embodying a passion for helping healthcare organizations deliver safer care and putting our customers at the core of everything.

We are seeking a results-driven, strategic resource with proven clinical expertise in delivering disruptive solutions. The Director – Clinical Data & Insights, will deliver to the US market the data structures and insights required to deliver the RLDatix Safety Institute value proposition.

The RLDatix Safety Institute is a new initiative, and you will play a critical role in developing and executing. It is our US market facing name for the Patient Safety Organization (PSO), a legal entity certified with the The Agency of Healthcare Research and Quality (AHRQ). This position will require a credentialed clinician to oversee the reporting and insights for the Safety Institute participants. Anticipate running leaning communities on specific research opportunities across clinical healthcare operations. You will collaborate closely with cross-functional teams to achieve our market and business objectives.

The successful candidate will work alongside Strategy, Sales, Product Marketing and Digital and Content teams while owning and driving value creation for US customers leveraging derived data insights form the Safety Institute. Driving operational results and pivoting when strategies are not delivering expected results will be critically important.

Key Responsibilities

· Safety Institute Execution:

o Develop and execute value strategies, customer collaboration, data insights for learning communities to implement.

o Work with broad databases that collect safety incidents, compliance, policy, workforce management scheduling and provider credentialing data.

o Work with internal and external technical data scientists to extract and analyse data for insights. Analysis will include the use of modern AI tools developed within or with partners.

o Individual contributor that will deliver against Safety Institute objectives and operations metrics.

o Maintain compliance with HHS operational requirements.

o Deliver structured data insights supporting publications and thought leadership strategies.

o Work closely with internal leaders to drive alignment and execution.

o Envision and implement change for continuous improvement.

· Collaboration:

o Collaborate closely with sales, marketing, and other cross-functional teams to ensure alignment against RLDatix strategic goals.

o Collaborate with other departments, such as product, professional services, and customer support, to create cohesive messaging and value propositions.

o Developing and maintaining relationships with partners, influencers, and other stakeholders.

· Market Research: Monitor industry trends and stay updated on clinical taxonomies that drive RLDatix data structures and taxonomies. Participate in PSO industry communities.

Experience/Knowledge/Competencies You Will Need:

· RN degree or other relevant clinical background

· PSO experience

· 10+ years of experience in healthcare with clinical focus.

· Proven experience in clinical data models backed with defendable structures and taxonomies per relevant market segments or care settings.

· Ability to derive strong data insights, analytics, or reporting from structured clinical datasets.

· Data-driven mindset with the ability to analyze and interpret clinical / workflow analytics.

· Excellent communication and presentation skills.

· Strategic thinker with a keen understanding of market dynamics.

· Strong project management skills, with the ability to manage multiple initiatives simultaneously.

· Creative problem-solving skills and passion for innovation.

· Willing to travel for events on local and regional levels with occasional visits to the HQ in the USA.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.