Senior Technology Infrastructure Project Manager

at CIBC in Chicago, Illinois, United States

Job Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you’ll be doing

The Senior Technology Infrastructure Project Manager plays a crucial role in leading and managing technology infrastructure projects for the bank. This position requires a seasoned project management professional with extensive experience in planning, executing, and delivering complex infrastructure initiatives within the banking sector. The incumbent will collaborate closely with cross-functional teams to define project scope, objectives, and deliverables, while ensuring adherence to project timelines, budgets, and quality standards.

The US Technology Operations team is responsible for the day-to-day operational management of the Technology Infrastructure environment, providing a cost effective and secure infrastructure, and evolving the environment to meet the needs of the US Region.

Project Planning and Execution:

+ Develop comprehensive project plans, including scope, objectives, timelines, resources, and deliverables.

+ Coordinate project activities, tasks, and dependencies to ensure successful execution and delivery.

Stakeholder Management:

+ Engage with stakeholders to gather requirements, communicate project updates, and manage expectations.

+ Collaborate with internal teams, vendors, and partners to ensure alignment and support for project objectives.

Risk and Issue Management:

+ Identify potential risks and issues that may impact project delivery and develop mitigation strategies.

+ Proactively address challenges and obstacles to keep projects on track and within scope.

Resource Allocation and Management:

+ Allocate resources effectively to support project activities and deliverables.

+ Coordinate with resource managers to ensure availability of required personnel and skillsets.

Budget Tracking and Reporting:

+ Monitor project budget and expenditures, tracking costs and ensuring adherence to financial constraints.

+ Prepare regular reports and updates for stakeholders on project budget status and financial performance.

Quality Assurance:

+ Define and enforce quality standards for project deliverables, ensuring compliance with industry best practices and regulatory requirements.

+ Conduct quality reviews and inspections to validate the completeness and accuracy of project outputs.

Change Management:

+ Manage changes to project scope, schedule, and requirements, assessing impacts and obtaining approvals as necessary.

+ Communicate changes effectively to stakeholders and project team members, ensuring understanding and buy-in.

Documentation and Knowledge Management:

+ Maintain accurate project documentation, including plans, schedules, meeting minutes, and status reports.

+ Establish a knowledge repository for lessons learned, best practices, and project artifacts to facilitate future projects.

Who you are

+ You have a bachelor’s degree in Information Technology, Project Management, Business Administration, or a related field. Advanced degree or relevant certifications (e.g., PMP, PRINCE2, ITIL) preferred.

+ You have a minimum of 15 years of experience in project management, with a focus on technology infrastructure projects, preferably within the banking or financial services industry.

+ You have a proven track record of successfully leading and delivering infrastructure projects on time, within budget, and with high quality.

+ You have a strong knowledge of project management methodologies, tools, and techniques, with experience in Agile, Waterfall, or hybrid project management approaches.

+ You have a sound understanding of technology infrastructure concepts, including data centers, networks, servers, storage, cloud computing, and cybersecurity.

+ You have a proficiency in project management software (e.g., Microsoft Project, Planview, JIRA) and collaboration tools for remote team management and communication.

+ You have excellent communication, leadership, and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.

+ You can express oneself and communicate with others verbally; recognizing that verbal communication is more than just language – it includes tone, style, and structure.

+ You have the knowledge of approaches, tools, and techniques for gaining the cooperation and support of others.

+ You have the knowledge of approaches, tools, and techniques for working with individuals and groups in a constructive and collaborative manner.

+ You have the knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks, and perspectives when solving problems.

+ You’re able to navigate various Technology Operations & Application Development teams across multiple initiatives to identify & where appropriate resolve issues, dependencies, conflicts, and then efficiently drive key work.

+ You’re able to work cross-functionally with Internal business partners and CIBC lines of businesses and their leadership teams, partner teams and centers of excellence.

California residents – your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

+ We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

+ Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

+ We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

+ CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

+ You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

+ We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-70 W Madison St, 10th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Client Relationship Management, Leadership, Project Controls, Project Delivery, Project Management, Project Planning, Technology Operations

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork