at CDW LLC in Vernon Hills, Illinois, United States
Job Description
Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.
Description
Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward.
The Head of Risk Consulting Advisory Services provides the strategic vision, cultural leadership and leads service delivery for CDW's Security Governance, Risk, Compliance, and Program Consulting group (SGRCP) within the Security Organization. The SGRCP provides broad based GRC/IRM professional services primarily to the technology & cybersecurity, internal compliance and internal audit customer functions. Key service offerings typically revolve around:
Governance (e.g. Strategy Workshops, Structure, Policy & Procedures, etc.)
Risk (e.g. Risk Assessments; Risk Transfer, Mitigation, Response and Alignment)
Regulatory and Industry Compliance Controls Assessment, Testing, Validation and Remediation (e.g. CCPA, CMMC, GDPR, HIPAA, PCI, SOX, etc.)
Framework/Standards Maturity Assessments, Roadmaps and Remediation (e.g. NIST, CIS, ISO, ZTA etc.)
This leader is responsible for developing culture, strategy, and operations to deliver ongoing and ever-evolving best-in-class services to help customers accelerate their Digital Transformation initiatives and ongoing needs to manage risk. The Head of Risk Consulting Advisory Services works to build and scale a services business, in a bold, fast-moving, transparent, and values-led organization to enable customer and company success.
Key Areas of Responsibility
Develop and implement operational plans to continuously evolve SGRCP group offerings in alignment with CDW leadership by focusing on (i) leveraging existing coworker team strengths and capabilities; (ii) current market prospects and identifying where new opportunities can be exploited and (iii) leveraging an existing partner ecosystem where professional service offerings can be bundled leading to attractive solution-based outcomes.
Develop strong coworker delivery relationships that will result in a unified, collaborative team approach to services delivery while cultivating and evolving existing skills and capabilities.
Carry the CDW coworker culture banner emphasizing talent development and individual coworker goal achievement while inspiring team spirit and confidence, and overall sense of organizational value.
Act as an evangelist for SGRCP group within CDW. Assist sales and presales with selling when required by:
Cultivating strong relationships with customer facing CDW sellers to identify and drive services opportunities for the SGRCP group
Collaboratively develop and evolve marketing and delivery content that can be shared with solution architects and other pre-sales resources that highlight CDW services' value positioning, scope of services, marketing collateral, pricing and customer deliverable/performance expectations.
Serving as key account executive contact for significant customers when the SGRCP group is engaged.
Oversee operational resource management, project delivery and operational success metrics for the SGRCP group.
Be accountable for the SGRCP group financial goals and metrics, including revenue, gross margin, individual/team revenue contribution and individual/team utilization.
Own operational metrics, such as time-to-value, customer satisfaction and on-time completion of projects.
Build and scale global service operations (i.e., people, process, systems and tools) to deliver a best-in-class customer experience while building an effective and efficient delivery methodologies.
Qualifications
Education and/or Experience Qualifications
15+ years of experience in professional services or VAR organization with demonstrated track record of revenue growth and evolving delivery capabilities while successfully partnering with delivery professionals, channel partners, sellers and solution architects.
Deep understanding of governance, risk and compliance practices within large organizations with emphasis on operational business processes and more importantly on information technology and cybersecurity.
Worked in a customer facing role providing services that revolved around assessing, developing, implementing, remediating and operationalizing compliance and IT risk management programs, including performing control and risk assessments across various industry and... For full info follow application link.
CDW is an affirmative action/equal opportunity employer committed to a diverse and inclusive workplace.
