Technical Solutions Engineer

at Frontier Communications of IL in Abingdon, Illinois, United States

Job Description

Description
Technical Solutions Engineer
As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America-creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!
What we're seeking:
We are looking for a Technical Solutions Engineer who will play a crucial role in our sales and solution design process. You will be a key part of our Solutions Engineering team, engaging with customers to identify their business needs and designing technical solutions that leverage Frontier's products and services. This role significantly impacts our business by driving incremental revenue through technical leadership and customer engagement. In this hybrid role, you will have a defined work location HUB which includes work from home and assigned days in the office set by your manager. The HUB for this role will be in Illinois.

What we need in you:
In this technical and sales-driven role, you'll need a blend of technical acumen, customer-centric mindset, and strong communication skills. Being successful here means you have the ability to understand complex technical requirements and translate them into effective solutions while building strong relationships with our customers and internal teams. Your resilience and proactive approach will help you thrive in a fast-paced environment.

What you'll do:
Follow company sales methodology and processes to drive sales success.
Participate in customer-facing engagements and lead or assist in opportunities assigned by Solutions Engineering management.
Develop and deliver professional presentations at any organizational level, using a consultative selling approach to identify customer business issues and desired outcomes.
Design technical solutions that maximize Frontier products and services, maintaining current knowledge of Frontier competitors' offerings and preparing to respond with differentiators.
Drive incremental revenue by developing and maintaining key technical and business relationships, managing communication and internal cooperation among Frontier resources.
Prepare and present a "technical handoff" from Sales to the implementation/support teams.
Develop and maintain positive internal and external working relationships, exhibiting strong verbal and written communication skills and providing technical explanations verbally or on a whiteboard.
Maintain a working knowledge of Frontier products and services, including required certifications, and adhere to all Frontier methods and procedures.
Actively mentor others in the organization and complete all assigned training, meeting quarterly objectives.
Track time/activities and document them in the company's CRM system, adhering to the company's expense control policy and meeting all assigned deadlines.
Ability to travel, which may average 50% or more depending on the region and role.

What we offer:
Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes:
Salary Range:$45,000 to $130,000
Sales boot camps, individualized coaching with senior leadership, and our annual president's club
20 PTO (Paid Time Off) days + 10 paid holidays per year
Day one medical, dental, vision and prescription drug plan
401k match of 50% on 6% of eligible compensation
Tuition Assistance Program
Personal & Work Life Balance Resources & Wellness Support Assistance
Employee Resource Groups
Same-sex spouse and domestic partner benefits coverage
10 weeks of paid parental leave, & a phased return to work program for new parents
Up to $10k in adoption program assistance
3 weeks of paid caregiver leave

What background you should have:
2-5 years of experience in solution-selling in enterprise-scale companies with a successful track record.
At least two to three years of customer-facing experience in the Wireline industry.
Significant experience in commercial telecommunications (especially SD-WAN, Cloud services such as Google Cloud, Azure, or AWS).
Proven track record of establishing and maintaining strategic relationships with key customers and partners.
Ability to effectively analyze a customer/prospect's business process and leverage an understanding of end-to-end business models.
Self-starter with experience leading medium to large deals.
Bachelor's degree preferred.
A... For full info follow application link.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.