Sr. Solutions Architect Specialist

at HashiCorp in Chicago, Illinois, United States

Job Description

About the Role
The Senior Infrastructure Solutions Architecture Specialist (SA) serves as a product or solution subject matter expert, providing a deep technical guidance at strategic points throughout the lifecycle of our partnership with our Customers. Through targeted engagement, SAs help clear technical blockers, optimize solution design, and accelerate time-to-value for Customers adopting HashiCorp tooling. As a whole, the SA Team translates sophisticated Customer challenges into repeatable, scalable, and consumable product and process standard methodologies, across the entire HashiCorp portfolio, for the benefit of all field teams, Partners, and Customers.
The Sr. SA for this role will be focused on the Infrastructure and Applications product lines to include Terraform Enterprise, HCP Terraform, HCP Waypoint, and HCP Packer.
In this role you can expect to:
Act as a domain expert and escalation path for Solutions Engineering (SE) to progress strategic opportunities across the entire customer journey
Establish and maintain an understanding of the overall HashiCorp technology portfolio
Recognized as a specialized Domain Expert aligned to, and in support of Terraform Enterprise, HCP Terraform, HCP Packer, HCP Waypoint and other products or solutions and the competitive landscape
Assist in complex technical due diligence activities including technical discovery, technical value proposition, architectural guidance, sales campaign support, and ongoing customer relationships building
Deliver sophisticated product presentations, demonstrations, evaluations, workshops, and proofs-of-values to key customer partners
Work closely with the aligned Account SEs and our customers to help craft their vision/strategy for improving all aspects of application delivery, advise on how to use and adopt HashiCorp products to work towards their goals, and drive measurable value-based outcomes
Partner with Account Teams to identify and manage Customer risks and opportunities as they relate to product adoption, renewal, and expansion
Collaborate with HashiCorp Product Management to translate Customer business needs into technical solutions and new product requirement
Collaborate with HashiCorp Product Management and Product Education to build and manage prescriptive patterns for core and strategic product use cases
Collaborate with Value Engineering to deliver content as part of our HashiCorp Validated Designs, as well as our Customer Design Labs
Act as educators and advisors to HashiCorp Sales teams, our partners and our customers
Help foster an environment for ongoing Customer success
You may be a good fit for our team if you have:
Professional Level Certifications
HashiCorp infrastructure and/or application focused products (Terraform Enterprise, HCP Terraform, HCP Waypoint, HCP Packer)
Demonstrate expertise in the field of container orchestration and development (CKA Certification Preferred)
Demonstrate a good solid understanding in at least one Cloud provider in your given region (AWS/Azure/GCP Certification Preferred)
Proficient to skilled in the following areas:
At least 4 years relevant industry experience
Experience crafting technical content such as Architectural blueprints and Recommended Patterns
Experience in cloud containerization platforms is highly desired
DevOps concepts, tools and standard methodologies, and Application Development concepts for multi-cloud
Deep knowledge of at least one of HashiCorp's associated domain areas (e.g Infrastructure Automation, Infrastructure as Code, Security Engineering, Secure Networking, Application Deployment) and how they work together to conceptualize solutions in a given domain area
Outstanding communication - Develop and deliver technical content for varied audiences from practitioner to executive level.
Experience with either engineering/operating an infra platform that has its own internal/external customers
Experience in major transformation efforts involving significant process, organizational and technology change
Skilled responding to customer objections
Planning and organization skills to balance multiple contexts
HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a... For full info follow application link.

HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.