at Joliet Junior College in Joliet, Illinois, United States
Job Description
Position Title:Disability Services Assistant
Job Description:POSITION TITLE: Disability Services Assistant
STATUS:Part time
DEPARTMENT: Disability Services (DSSO)
DIVISION: Student Development
CLASSIFICATION: Non-exempt
UNION: TOSSC
REPORTS TO: Manager of Disability Services
PLACEMENT: Support staff, Grade 7
MINIMUM PAY RATE: $20.72 per hour
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.
POSITION SUMMARY
Provides excellent customer service to students, families, supporters, staff, and faculty. Supports all Disability Services reception desk administrative duties including but not limited to scheduling appointments, answering the phone, supporting students with assistive technology, and providing testing support services as necessary. Reports to the Manager of Disability Services Department. This position will include some evening shifts and is not eligible for remote work.
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1. Receive, direct, and refer visitors including students, student supporters and advocates, faculty, college personnel and community members; handle phone calls, take and relay messages, provide appropriate information regarding accommodations documentation requirements, schedule and track intake, and other student appointments. Provide front-end triage to refer students to the appropriate support services at JJC.
2. Demonstrate competence and situational leadership to support the diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds of college students.
3. Maintain strong communication with Manager regarding updates, day-to-day operations, concerns related to accommodations, etc.; work collaboratively with other departments and external contacts to organize and arrange accommodations and concerns. Review office procedures and suggest to the administrator necessary changes; assist in the development of the department organizational chart.
4. Assist and direct students on proper understanding of school/Disability Services policies and requirements. Support student success by providing assistive technology support to students registered with Disability Services using the Resource Room, assist with preparing reports, updating forms and records, data entry, and generating accommodation letters for students registered with Disability Services. Participate in preparation of accommodated testing materials and monitoring of tests as appropriate. Accept and process testing materials as needed including the scanning of printed materials into accessible formats such as Kurzweil, enlargements or braille.
5. Prepare payroll for staff, student workers, and contractual employees; process assessments including questionnaires and surveys; submit requests for facility use, work orders, accommodations arrangements; plan and schedule events. Order and maintain inventories of supplies; maintain subscriptions and memberships; communicate with publishers and vendors.
6. Maintain strict confidentiality of student data; manage and maintain medical documents in accordance with HIPPA laws.
7. Prepare correspondence, documents, internal and external reports and other related materials. Update and maintain mailing lists, records, handbooks, databases, and files. Assist with preparation and maintenance of student files either for intake or ongoing services. Prepare agenda, take minutes at the department meetings, and maintain records of minutes.
8. Demonstrate sound professional judgement, exhibited in areas including, but not limited to: raising issues to the appropriate... For full info follow application link.
ANTI-DISCRIMINATION STATEMENT
Joliet Junior College is committed to maintaining an environment that is safe and free from discrimination, harassment, and misconduct on the basis of sex, which includes sexual orientation or gender-related identity. The College prohibits sexual harassment, sexual assault, sexual misconduct, stalking, and relationship/dating violence has put measures in place to ensure a safe and healthy educational and employment environment, and meet legal requirements in accordance with: Title IX of the Education Amendments of 1972 (Title IX), which prohibits discrimination on the basis of sex in the College's programs or activities; relevant sections of the Violence Against Women Reauthorization Act; Title VII of the Civil Rights Act of 1964, which prohibits discrimination on the basis of sex or sexual orientation, including gender-related identity; and the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), which requires timely warning to the community of certain immediate threats.
