Relationship Manager

at Jones Lang LaSalle in Chicago, Illinois, United States

Job Description

Responsible for program development and implementation of a comprehensive supplier management strategy to optimize supplier performance, reduce costs, and ensure high-quality standards.

Responsible for performance monitoring & reporting and ensuring compliance with contractual terms

Delivery of financial targets in line with business expectations. Continuously drives the development of opportunities and identifies, agrees, and executes these projects

Act as a primary point of contact for all business collaborations ensuring that the overall relationship is healthy

Maintain strong partnership with suppliers, conducting regular meeting cadence reporting on key metrics.

Establish Standard Business Processes to accelerate pipeline development, commercialization and end to end supply chain excellence

Track, analyze and evaluate supplier performance and make recommendations for improvement

Track & analyze business line spend reporting to Category Management and Client Delivery

Deliver briefs, updates, and reports to management and project teams as and when required

Utilize and enhance supply chain data analytics to assess current portfolio needs and enable more strategic thought leadership

Utilize SRM tools to manage relationships with JLL preferred supply base. Act as the internal issue resolution point and review performance regularly

Interested? An ideal candidate would need to have the following qualifications
Desired experience and technical skills
Knowledge and/or experience managing supplier relationships at a national or global level

Develop presentations to deliver impact to Leadership and Executives

Experience in sourcing indirect corporate services and products

Excellent PC skills, proficient in MS applications with excellent ability to work with large amounts of data and build reports - Ability to analyze data through Excel, Power BI and other software functions

Expertise in sourcing with demonstrated ability to manage change

Required
Develop plans with the ability to provide visibility such as supplier summaries, spend summaries, stakeholder engagement plans, and market insights that lead to both short and long-term strategies

Develop and maintain communication plans and strategies daily, weekly, monthly, quarterly, annually.

Ability to negotiate and have proven strategies within areas of responsible spend

Serve as a subject matter expert on key performance measures for supplier partners.

Partner with functional leads and the business to drive both immediate and sustained benefits to JLL and its clients

Bring strategic thought leadership to identify additional cost and operational efficiencies

Proactively manage internal stakeholder expectations and escalate at appropriate times

Preferred
Bachelor's Degree / Degree in Procurement or Supply Chain preferred.

5-7 years of procurement-related experience.

5+ years of Sourcing & Procurement Indirect experience, Property Management or Category Management experience

Excellent Inter-personal skills, Organization skills, Strong Analytical Ability

Ability to work on a regional scale and across different time zones.

Excellent communication skills - oral and written

Proven ability to facilitate strategic supplier relationships and work with senior business executives and across procurement leadership

Collaborative and influencing style with a focus on teamwork

LOCATION: REMOTE based in the United States.

JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.