Panel Manager, Online Communities

at Ipsos-Insight, LLC in Chicago, Illinois, United States

Job Description

What you can expect to be doing:
Act as a key player in managing the panel build process from start to finish. Including:
Oversight of the development of creative (look &feel, branding and name)
Configuring the online member portal to build a member profile database for an online custom panel.
Working efficiently and closely with the account team, researchers, web designers, and clients.
Think strategically and collaborate with the Account Director on the development of recruitment, incentive, and member engagement strategies.
Provide ongoing client service and act as the key client contact for multiple panels.
Manage the execution process closely to ensure that the scope and budget are maintained and tracked and that the panel meets project and client specifications.
Master interface for panel platform, including a full understanding of configuration functionality, member management, data integration, and reporting capability.
Manage panelist database, panel health analysis & report, and make recommendations on replenishment to ensure the panel is in good shape to meet client's business objectives.
Oversight of the setup and scripting of the initial screening survey and database design. Managing each research initiative from launch to deliverable, including coordinating and overseeing the operational team and functions.
Manage the execution of the member engagement strategy, such as drafting all email and online member portal communications.
Report on final findings and analysis of qualitative and quantitative data - effectively implementing a high-level consultative and storytelling approach.
Track performance metrics and develop proactive research and engagement strategies.
Be the primary project manager on key accounts.
Effectively communicate timelines, activity, status, etc. with Ipsos teams and clients.
Become an expert in Ipsos' community platform and toolkit to leverage functionalities s for optimal participation and insight development.

This might be the job for you if you have:
3 or more years of applicable experience in either online market research, advertising agency, digital marketing, or complex project management
Demonstrate a high level of client service with internal and external customers
Ability to thrive in a team-oriented, collaborative environment.
Detail-oriented with strong organization and problem-solving skills
Ability to organize and prioritize multiple projects in a fast-paced environment.
Prior experience in Quantitative and Qualitative research methodologies
Proficient using Word, Excel, and PowerPoint. 3+ years of experience in using Excel for database management and data manipulation.
Execute ongoing member database management in the panel software
Strong verbal and written communication skills
Must be motivated, passionate, and career-oriented maintaining a culture of innovation and a continued desire for skill-building.
Minimal (beginner) HTML knowledge/ability a plus
BA/BS required
If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!
In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $65,000 to $70,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What's in it for you:
At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.
To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US

Commitment to Diversity
Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.
We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices... For full info follow application link.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled