Director National Accounts

at Matson Logistics, Inc. in Oakbrook Terrace, Illinois, United States

Job Description

Description
Position at Matson Logistics, Inc
About Us
Matson Logistics is a leading provider of multimodal transportation, warehousing, and distribution services throughout North America. Known for our innovative solutions and financial strength and stability, Matson Logistics' people, processes and systems work together to deliver superior performance and value to our customers every day. Click to learn more about us!
About the Role
The Director National Accounts is responsible for generating revenue through the performance of domestic intermodal and highway brokerage services by Matson Logistics, Inc., resulting in favorable profit margins by performing the following duties.
What you'll do:
Call on existing and prospective customer accounts for the purpose of securing new, or preserving existing, business resulting in Matson Logistics performing of domestic intermodal and highway brokerage services.
Create and cultivate relationships with existing, new, and prospective customers to generate business, which results in the realization of positive gross margins for Matson Logistics.
Identify new business prospects and establish goals and objectives for obtaining invitations for Matson Logistics to bid on business and secure work.
Engage in activities intended to increase Matson Logistics market share, work volumes, and corresponding margins.
Conduct sales presentations before existing, new, and prospective clients for the purpose of securing new, or retaining existing, business.
Utilize industry network and personal contacts to entice organizations to utilize Matson Logistics intermodal and highway services.
Work effectively with internal teams to create customized transportation solutions for customers.
Work with new and existing clients to develop and implement intermodal and highway requirement solutions on a national accounts level.
Comply with all company rules, policies, and procedures. Work and behave safely by following all safety rules and regulations.
Perform any task required to support customer requirements and company goals.
Other Accountabilities/Characteristics of National Accounts:
Potential for 500 or more loads of combined intermodal and highway moves per year.
Centralized decision-making concerning shipments.
A sophisticated Transportation/Procurement Department that is well-versed in intermodal and highway transportation.
Equipped with multiple shipping and/or receiving facilities, requiring periodic visitation / consultation from sales and / or operating staff to ensure customer satisfaction.
Ship's trailer-load quantities of commodities suitable for intermodal and brokered highway transport.
Freight is prepaid by the shipper and the shipper accepts responsibility for accessorial charges, including those incurred at destination.
Strong credit history: invoices are paid in a timely manner.
EDI capabilities for load tendering, freight invoicing, and payment.
Long-term strategic relationships versus simply a "transactional" approach.
You have these skills:
Self-motivated - Work effectively with internal teams and create customized transportation solutions for our customers.
Analytical - Collect and research data; Use intuition and experience to complement data; Design workflows and procedures.
Design - Generate creative solutions; Use feedback to modify designs; Demonstrate attention to detail.
Problem Solving - Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions; Work well in group problem solving situations; Use reason even when dealing with emotional topics.
Project Management - The ability to develop project plans; Coordinate projects; Complete projects on time and budget.
Technical Skills - Strive to continuously build knowledge and skills, share expertise with others.
Customer Service - Manage difficult or emotional customer situations; Respond promptly to customer needs; Solicit customer feedback to improve service; Respond to requests for service and assistance; Meet commitments.
Interpersonal Skills - Focus on solving conflict, not blaming; Maintain confidentiality; Listen to others without interrupting; Keep emotions under control; Remain open to others' ideas and willing to try new things.
Oral Communication - The ability to speak clearly and persuasively in positive or negative situations; Listen and get clarification; Respond well to questions; Demonstrate group presentation skills; Participate in meetings.
Written Communication - Write clearly and informatively; Edit work for spelling and grammar; Vary writing style to meet needs; Present numerical data effectively; Able to read and interpret written information.
Teamwork - Exhibit... For full info follow application link.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability.