at AMERICAN CYBERSYSTEMS INC. in Chicago, Illinois, United States
Job Description
Innova Solutions has an immediate position for an OCM Lead (Digital Transformation team) for a remote role out of Chicago.Title: OCM Lead (Digital Transformation team)
Position Type: Contract
Duration: 12+ months + extensions.
Location: Remote with possible travel to Chicago
Top 5 mandatory skills:
- Change Management Expertise
- Communications
- Leadership & Influencing
- Project Management
- Analytical and Problem Solver
JOB OVERVIEW
We are seeking a highly motivated OCM Lead to join our Digital Transformation OCM team. In this role, you will play a pivotal role in ensuring the successful execution of change initiatives as well as adoption of new technologies and processes across the organization. This role involves close collaboration with internal and external stakeholders in order to have a positive change experience, to realize all the benefits of the transformation, and to continuously improve.
The Change Lead will help identify and operationalize Change Champions for the digital transformation, coordinate stakeholder engagements, work with the Communications Specialist to make sure content and messaging meets expectations, help create and manage stakeholder feedback loop, partner with the Training Lead on content and delivery, and work closely with the PMO to measure the impact of the transformation and continuous improvement post implementation.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- OCM Task Management
- OCM Communications
- Change and Resistance Management
- Stakeholder Collaboration
- Status Reporting
- Measurement
- Training and Support
Minimum
- 7+ years of business experience
- A minimum of 3 years of experience in change management supporting large digital transformation efforts or advancing customer experience and innovation.
- Familiarity with digital transformation concepts and technology implementations.
- Strong project management skills with the ability to manage competing priorities.
- Excellent communication, interpersonal, presentation, facilitation skills.
- Ability to identify problems, analyze solutions, and implement corrective actions effectively.
- Proven ability to build strong relationships and collaborate effectively with stakeholders at all levels, both internally and externally.
- In-depth understanding of change management methodologies and best practices (e.g., Kotter's 8-Step Change Model, Prosci ADKAR Model).
- Demonstrated expertise in project and program management methodologies (e.g., Agile, Waterfall).
- Experience developing and delivering training programs for adult learners.
- Strong analytical skills with experience in developing and applying measurement frameworks to track project success.
- Experience developing and delivering training programs.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Certifications that demonstrate advanced skills in areas such as strategic communications, specific digital communication channels, storytelling, communication measurement and analytics, etc.,
- Experience supporting technology, digital transformation, and/or change management efforts for healthcare organizations.
- Familiarity with best-in-class change management techniques and how to apply them.
- Quickly adapt to a complex organization with multiple layers of stakeholders (Internally and externally) and multiple content approvers.
- Strong computer and technical skills, including intermediate expertise with the Microsoft Suite of software as well as a demonstrated aptitude for learning new specialized software tools.
- Strong professional, interpersonal, customer service, and oral communication skills with all levels of staff and management.
- Bachelor's Degree in Business Administration, Change Management, or a related field
- Additional certifications in training and development, such as Certified Professional in Learning and Performance (CPLP) or other relevant certifications, are a plus.
- This position would be remote with no specific or unusual physical or environmental demands.
- Occasional travel to Chicago, IL may be necessary for special events that require representation from OCM. On average, frequency may be once per quarter.
Pay Range*: $65-80/hr W2 (Flexible)
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. ยง 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
