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Technical Services Manager (PUBLIC SERVICE ADMINISTRATOR, OPT. 3)

at Illinois Department of Innovation & Technology in Chicago, Illinois, United States

Job Description

20%   Under general direction of the Chief Information Officer, serves the Technical Services Manager for the Department of Innovation & Technology (DoIT) Supporting the Illinois Department of Commerce & Economic Opportunity (DCEO):
•    Performs project management functions in conjunction with the maintenance, development, and implementation of major new segments of the DCEO Information Systems.
•    Formulates policy for the implementation of new system network functionality.


20%   Develops and administers project work plans:
•    Calculates manpower, time, and cost estimates for EDP projects hardware and software including DCEO's internet website. 
•    Tracks projects using an automated project control system. 
•    Prepares proposals for requests for computer and equipment maintenance and upgrades. 
•    Develops and administers project work plans including the calculation of manpower, time, and cost estimates for Network projects.


20%   Organizes and controls the Agency's Local Area Network system:
•    Coordinates and plans with third party providers and DoIT Network Operations to facilitate connectivity to DCEO applications.
•    Provides linkages through the Internet with DCEO programs.


10%       Participates in overall data processing and information systems planning for DCEO:
•    Provides recommendations to planning and implementation of data processing and information systems.
 

Essential Functions Continued

10%   Serves as working supervisor:
•    Assigns and reviews work.
•    Provides guidance and training to assigned staff.
•    Counsels staff regarding work performance.
•    Reassigns staff to meet day-to-day operating needs.
•    Establishes annual goals and objectives.
•    Approves time off.
•    Prepares and signs performance evaluations.


10%   Assists in the preparation of fiscal budget projections including personnel, computer resource requirements, office equipment, travel, and education:
•    Maintains independent budgetary control.
•    Allocates expenditures.


5%   Keeps abreast of new developments in the Information Technology field:
•    Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques and procedures.
•    Attends demonstrations and exhibitions related to assigned operations.


5%   Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

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Job Posting: 12060777

Posted On: Jul 19, 2024

Updated On: Jul 31, 2024

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