Director Business Processes Global Tech Procurement

at Marriott in Springfield, Illinois, United States

Job Description

Job Number 24125917

Job Category Information Technology

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

Schedule Full-Time

Located Remotely? Y

Relocation? N

Position Type Management

JOB SUMMARY

The Global Technology Procurement (GTP) team partners with business leaders across the Global Technology organization to ensure technology agreements are appropriately sourced, negotiated, and managed in accordance with Marriott’s technology procurement policies and standards. Partnering with business leadership as a key advisor to optimize total business performance, GTP team is responsible for coordinating reviews of technology agreements that span architecture, security, privacy, finance, and other key functions. The GTP team further collaborates closely with other Procurement and Operations teams across Marriott International.

As a senior member of the GTP team, the Director of Business Processes will be responsible for managing, coordinating and implementing a wide variety of initiatives, special projects, and business process change in support of GTP’s goals and objectives. He/she will represent the team in key transformation and other initiatives; serve as a liaison, stakeholder and subject matter expert across GTP and with key stakeholders; manage project priorities, develop plans and implement activities; lead the effort to identify and implement process changes; and support continuous improvement efforts. He/she must be adept at tapping diverse sources of information, identifying opportunities, anticipating challenges, and devising and executing ways to meet priorities.

Partnering with the Vice President of GTP, he/she will be responsible for developing appropriate strategies and implementing best practices that will create flexibility to deliver against current and future business objectives and enable operational excellence.

EXPECTED CONTRIBUTIONS

- Partner with GTP leadership and process owners to evaluate processes to ensure maximum effectiveness and efficiency. Draw upon creativity and experience to generate ideas for process improvement. Improvements may be in the form of enhanced internal controls, increased leverage of technology, elimination of redundancies and low value services, or other changes that add value.

- For approved process changes, manage priorities, develop project plans, identify resources, partner with stakeholders, prepare analyses, make recommendations, develop responses and implement changes. Use strong analytical skills, critical thinking and business operational knowledge. Demonstrate an ability to achieve results through individuals that are not direct reports.

- Serve as department liaison, procurement stakeholder and subject matter expert on project teams, across GTP, and with key stakeholders throughout the organization (including the Law department, Vendor Management, Supplier Diversity and Sustainability, Finance, and Technology teams).

- Leverage Marriott’s technology (including but not limited to Marriott’s contract system, “miContracts”) to ensure maximum efficiency and effectiveness of relevant processes. Draw on diverse sources of information to identify and develop business improvement opportunities.

- Effectively communicate proposed process changes and enhancements to stakeholders at various levels within the organization. Obtain buy-in and support from these groups. Assist in the change management and communications related to implementation and launch of programs.

- Develop and maintain strong relationships. Provide guidance and/or consultation, as appropriate. Effectively influence business decisions and financial outcomes and optimize overall work effectiveness.

- Perform other duties / manage other projects and requests, as required.

CANDIDATE PROFILE

KEY TALENTS AND EXPERIENCE

- Minimum 7 years’ business management experience in a global organization with increasing management responsibility and history of consistently delivering business results.

- Excellent excel spreadsheet skills (formulas, analysis, and senior-facing reports) and Powerpoint presentation software skills are required.

- Strong experience with ServiceNow and PowerBI is preferred.

- Experience in leading and managing projects. Ability to work both independently and as part of a team.

- Ability to work in a matrix organization, partnering with resources to achieve results through others.

- Strong analytical and numeracy skills, critical thinking and knowledge of the procurement planning and contracting process.

- Communicator; exceptional communication skills to create an atmosphere in which information flows smoothly through the organization in a timely manner.

- Relationship builder; develops and maintains effective relationships with a broad group of stakeholders to foster trust and influence key decisions.

- Persuasive; settles differences and wins concessions without damaging relationships; can be both direct and forceful while remaining diplomatic and able to lead others; comfortable challenging organizational norms and accepted thinking to improve effectiveness.

- Highly organized and responsive; able to handle multiple priorities at any given point in time for the benefit of multiple key stakeholders.

- Results oriented; delivers results under difficult conditions and demonstrates balanced judgment under pressure.

- Decisive; ability to make decisions in a timely manner sometimes with incomplete information and under tight deadlines and pressure.

- Teacher; openly shares knowledge with members of the team.

- Learner; ability to enhance personal, professional and business growth through new knowledge and experiences.

EDUCATION AND PROFESSIONAL CERTIFICATION

- Baccalaureate degree in Procurement, Business, Finance, or related discipline required.

- MBA or Master’s degree with a concentration in Procurement, Business, or Finance preferred

LOCATION

- This position will be based at Marriott International Corporate Headquarters in Bethesda, MD.

California Applicants Only: The salary range for this position is $110,550 to $245,238 annually.

Colorado Applicants Only: The salary range for this position is $110,550 to $222,943 annually.

Hawaii Applicants Only: The salary range for this position is $133,766 to $245,238 annually.

New York Applicants Only: The salary range for this position is $110,550 to $245,238 annually.

Washington, D.C. Applicants Only: The salary range for this position is $121,605 to $222,943 annually.

Washington Applicants Only: The salary range for this position is $110,550 to $245,238 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus and restricted stock units/stock grants. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrolment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates out