at AbbVie in Mettawa, Illinois, United States
Job Description
Company Description
AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.
Job Description
The SIPG Associate Director reports within the US Patient Services Organization. This role will report to the Director of Patient Access and Care Team (PACT) Program Management. This role will support the US patient services PACT Care Model program launches and optimization initiatives and is responsible for strategic planning and execution excellence through governance and project management for their dedicated PACT team(s). This position enables organizational alignment, program management, program management maturity, and stakeholder management.
Responsibilities:
Program Management
+ Understands Integrated U.S. AbbVie Patient Services strategic priorities and leads PACT to design and develop executional plans.
+ Promotes accountability and depth of planning among PACT and operational execution members.
+ Elevate strategic areas of decision making and alignment, as well as any executional risk to the ASP SLT
+ Actively leads PACT programs and resource alignment to a defined work approach.
+ Ensure PACT tracks and reports established KPI’s and communicate adherence to policies, processes, and requirements.
+ Partner with PACT Director planning and execution of APS priorities.
+ Anticipate when a program or project will be off-track and guide teams through corrective action to regain alignment with program or project goals.
Strategic Planning & Execution
+ Drive executional excellence by leading program management, proactively managing PACT agenda, escalating risks, and monitoring team effectiveness / progress.
+ Lead and guide PACT team to develop holistic project plans, proactively supporting PACTs through operationalization of strategies by managing Command Center activities.
+ Identify opportunities to enhance business objectives related to the PACT and leads teams to decisions through strong business acumen and critical thinking.
+ Anticipate future program and project activities, ensuring people and financial resources are appropriately aligned.
+ Leads operational annual planning activities at the PACT level; sets expectations & influence decisions to maintain good partnerships.
+ Partner with Patient Services Strategy Team (PSST) to define and lead the operational PACT annual brand planning and launch planning processes.
+ Prioritize PACT activities in alignment with annual AbbVie Patient Services and Strategic Planning Data Operations goals and objectives.
Leadership
+ Elevate portfolio level information through active participation at Integrated Steering Committee Mtgs
+ Role model for enterprise values, standards, and ways of working for the PACTs and PACT Program Management Team.
+ Lead and provide guidance to multiple PACTs; supervise 3-6 program managers or project managers who manage program/project lifecycle (employee and contractors)
+ Demonstrate appropriate engagement with AbbVie & Strategic Planning Data Operations stakeholders providing awareness to critical programs supported.
Organizational Contributions
+ Support and sometimes lead adoption readiness, enterprise integration, transition planning, and vendor management initiatives internal to Strategic Planning Data Operations
+ Lead initiatives that drive Strategic Planning Data Operations organizational strategy and priorities
+ Contribute to and lead continuous improvement processes by giving feedback on policies, tools, processes, and procedures.
Enterprise Process Management
+ Appropriately leverage organizational processes (i.e., procurement, MedReg Approvals, financial, etc.)
+ Understand AbbVie Patient Services vendor resource model.
+ Guide PACTs in financial planning, including options and trade-offs, and tracking.
+ Lead program/project manager contractor recruiting & onboarding processes.
AbbVie Ways of Working
+ People Management: Responsible for managing a team of program managers, contractors and program teams.
+ Resource Management: Responsible for making significant contributions to the development resource management strategy and organizational structure of multiple business and/or technology domain.
+ Liaison and Relationship Building: Builds collaborative relationships and effectively interacts frequently with business and/or technology senior leadership and vice presidents. Interactions focus on top priority programs and influencing strategic decisions. Interacts well with diverse groups across business and technology functions and maintains strong working relationships with internal and external collaborators.
+ Culture: Consistently demonstrate Abbvie’s Ways of Working and Leadership Attributes including an enterprise mindset and people leadership. Effectively manages performance, provides timely feedback, appropriately rewards and recognizes valuable achievement, develops talent, and creates a succession pipeline. Understand and execute AbbVie’s vision, goals and strategies. This role has accountability for the performance and results strategically important functions.
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hr day) is required
Qualifications
+ Position requires bachelor’s degree and relevant experience. MBA, Project Management Professional certification and work experience in the pharmaceutical industry preferred.
+ 10+ years of program management and program governance experience with some situational leadership experience.
+ This role requires strong organizational skills, strategic thinking, problem-solving skills, program management capabilities, financial management capabilities and an in-depth understanding of the AbbVie Patient Services and pharmaceutical business.
+ The position requires human relations and administrative skills necessary to establish and maintain effective working relationships with team members, co-leaders and senior leadership in Commercial, Business Technology Services, Legal, OEC, Manufacturing Operations, Global Medical Affairs, Promotions, Brand teams, and Global Patient Services.
+ Conflict resolution skills including persuasive management techniques required.
+ Excellent verbal, written, presentation and interpersonal skills required. Ability to communicate concepts and problems in terms that are understandable to all levels of the organization, including C-Suite.
+ Experience managing teams of at least 3 people with a resource mix of managers, employees, matrixed teams, virtual teams, contractors, and managed service providers. Demonstrated ability to hire, develop, manage, and motivate people to achieve high levels of performance. Proven ability to drive outstanding employee performance and engagement through developing, coaching, motivating, energizing and inspiring team members.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ?
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+ The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.?
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