Performance Improvement Consultant 2

at Rush University Medical Center in Chicago, Illinois, United States

Job Description

Job Description

Location: Chicago, IL

Hospital: RUSH University Medical Center

Department: Quality Improvement

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM – 4:30:00 PM)

Summary:

Lead improvement activities which are strategically aligned with the organizational goals using accepted improvement methodologies including: measurement, analysis, development of improvement plan, and the reporting of project results. Establish strong working relationships with interdisciplinary members of the health care team including: the medical staff, nursing and other operational areas, administration, and support services. Develop and present data including: executive summary reports, balanced score cards, and other reporting formats via committee structures as assigned. Embrace a challenging opportunity to utilize performance improvement/waste reduction skill set in identification and coordination of improvement activities. This position encompasses project management, consultation, facilitation, data abstraction, analytics and interpretation. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:

- Bachelor’s Degree.

- Three years’ experience in a health care setting as well as experience in Management Engineering, Industrial Engineering, Performance Improvement or equivalent.

- Must be proficient in Microsoft Word, Excel, PowerPoint and Access, Visio, and QI Macros.

- Ability to work on multiple large projects simultaneously.

- Excellent interpersonal and communications skills.

- Proven facilitation of teams and projects and demonstrated analytical and critical thinking skills.

Preferred Job Qualifications:

- Master’s Degree.

- Certifications: Green Belt/Black Belt.

- PMP

- Advanced Microsoft Excel knowledge

Responsibilities:

1. Functions as a performance improvement expert.

2. Manages, plans and executes all performance improvement activities utilizing the RUMC performance improvement methodologies.

3. Provides consultation regarding best practices with emphasis on process reengineering and systemic implementation.

4. Utilizing change management principles, partners with process owners to facilitate successful project pilots and implementation.

5. Creates, monitors and reports metrics/dashboards related to improvement activities.

6. Partners with analysts and auditors to extract and analyze data.

7. Serves as liaison with key stakeholders on tasks, deliverables and issues regarding improvement initiatives.

8. Provides training and education to all levels of the medical center on RUMC’s performance improvement methodology.

9. Maintains knowledge of current trends with the performance improvement community by participating in local, regional and national training conferences, web conferences, and other available modes.

10. Collaborates with medical staff and hospital departments to develop standardized care paths and/or standing orders and policies for identified performance improvement initiatives based on best practice and national benchmark data.

11. Utilizes literature and comparative benchmarking data to identify best practices and specific areas of opportunity by focusing improvement initiatives on the effective management of the cost and quality of patient care.

12. Performs detailed root cause analysis of adverse events and near misses or other identified improvement initiatives.

13. Supports the development of measurable end state vision for performance improvement using tools such as lean six sigma, statistical significance, operational control limits, etc.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Position Performance Improvement Consultant 2

Location US:IL:Chicago

Req ID 10763