at US Tech Solutions in Mettawa, Illinois, United States
Job Description
Top 3-5 skills, experience
1. Quality written and verbal communication skills
2. Attention to detail
3. Ability to multi-task different priorities and responsibilities
4. Ability to manage their time efficiently and effectively
5. Ability to work in Microsoft products
Purpose Statement:
The US Patient Services team is an industry leading organization, providing unparalleled patient support that results in improved brand loyalty and patient satisfaction. The Operations Specialist reports to the Associate Director of Client Operations to perform operational support capabilities as well as the management of projects to support Patient Services.
Major Responsibilities:
- Coordination and management with employees and vendors to ensure smooth process for onboarding and offboarding
- Identify opportunities for improvement and efficiency
- Monitor Escalation Tool tickets in the Patient Engagement channel to identify trends and support issue resolution
- Project management support
- Build and run routine reports in Excel and build PowerPoint presentations
- Support other projects and tasks identified by the Operations team
Qualifications:
- Attention to detail
- Good communication skills
- Ability to multi-task different priorities and responsibilities
- Ability to work within multiple systems effectively and concurrently
- Ability to manage their time efficiently and effectively
- Experience working in Microsoft products (especially Excel and PowerPoint)
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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