Site Reliability Engineer

at Ford Motor Company in Springfield, Illinois, United States

Job Description

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world — together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

The Monitoring as a Service (MaaS) Team is building and evolving their services with customers in mind. MaaS will enable teams to modernize and disrupt by providing robust monitoring tools powered by AI and easy-to-use dashboards. Monitoring increases transparency of applications’ performance end-to-end, regardless of hosting location (on-prem or in the cloud), which means a better view into how we can proactively manage our apps and improve performance.

SOUTHEAST MI RESIDENTS: Please note, this job is posted as remote unless the selected candidate lives within 50 miles of Dearborn, MI, then if may require hybrid onsite schedule, up to 60% of the time.

In this position…

We are seeking an experienced Site Reliability Engineer (SRE) to join our team and lead the development, enhancement, and extension of our global monitoring and observability platform. As SRE your role will combine software engineering and systems engineering disciplines to ensure that software systems are available, scalable, and maintainable This individual will play a pivotal role in shaping the evolving needs of our customers including development of Service Level Indicators and Objectives (SLI/SLO), best practices with associated templates, as well as automation to remove toil and facilitate adoption.

What you’ll do…

+ Strong background in software development and systems administration, as well as excellent problem-solving, troubleshooting, and communication skills.

+ Leverage experience to safely perform destructive testing to seek and discover vulnerabilities.

+ Architect, design and develop automation to improve resilience, recoverability, availability, and scalability of supported applications.

+ Recognize, validate, and evangelize emerging technologies and architectures that align with business objectives.

+ Develop tooling to improve reliability, quality, and time-to-market for software solutions.

+ Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.

+ Identify and reduce or eliminate toil via automation to maximize the time spent on engineering and innovation.

+ Collaborate with development teams to design, build, and operate scalable and resilient software systems using Cloud native principles.

+ Proactively identify stability risks and work with engineering leadership to establish appropriate mitigation plans.

+ Regularly review key technical metrics such as transactions errors, logging, response times, caching strategies, conversion/bounce rates, capacity, and resource utilization

+ Establish error budgets by identifying the right SLOs, SLIs, and effectively drive their use to ensure maximum availability/uptime.

+ Conduct performance analysis and optimization of new and in-production systems

+ Provide technical guidance and mentorship to other team members.

+ Participate in incident response, support, recovery, and postmortem analysis.

You’ll have…

+ Bachelor’s degree in Computer Science, Computer Engineering, Systems Engineering or related field or a combination of education and equivalent work experience

+ 5+ years of programming experience with one or more of these languages: Python, Go, Java/Scala, C or C++ 5+ years of experience solving complex architecture/design & business problems, working to simplify, optimize, remove bottlenecks, etc.

+ 3+ years of experience as a Site Reliability Engineer with APM or other monitoring tools such as Dynatrace, New Relic, ELK, Splunk, Prometheus, Sensu, Nagios, Kafka, DataDog

+ 3+ years of experience with J2EE, NoSQL/SQL Datastore, Spring Boot, GCP/AWS/Azure & Docker/K8 in developing multi-tier applications.

+ 3+ years of experience with Cloud (Google preferred)

+ 3+ years of experience with automated test-driven development in CI/CD Pipelines

+ 3+ years of experience with RESTful APIs and microservices platforms

Even better, you may have…

+ Master’s Degree in Computer Science, Computer Engineering, Systems Engineering or related field

+ Thorough understanding of software development and agile programming

+ Understanding and ability to implement effective observability strategies to improve MTTD/R

+ Working knowledge of the TCP/IP stack, internet routing and load balancing

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

+ Immediate medical, dental, and prescription drug coverage

+ Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

+ Vehicle discount program for employees and family members, and management leases

+ Tuition assistance

+ Established and active employee resource groups

+ Paid time off for individual and team community service

+ A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

+ Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2024-benefits-and-comp-GSR-sal-plan-2.pdf

This position is a range of salary grades 6-8 .

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

\#LI-remote

Requisition ID : 32875