Communications Lead, Associate Experience

at Humana in Springfield, Illinois, United States

Job Description

Become a part of our caring community and help us put health first

Humana’s Corporate Communication organization is seeking a seasoned communications expert to join our Internal Communications Team. In this role as the Internal Communications Lead – Associate Experience, you will have the opportunity to step into the position of the go-to communicator strategizing and executing against key culture-driving initiatives impacting the employee experience at Humana. You will play a hands-on role in building communications plans and programs in the talent, learning and development and other related areas to help bring our people strategy to life, drafting communications for various internal channels, and measuring communications effectiveness.

This role requires someone invigorated by challenges, complex subject matter, and the critical thinking required to help an organization of our size and complexity navigate ongoing change – all through the lens of the employees who power our business.

Key Role Functions

+ Lead communications strategy and execution for enterprise-wide projects and programs across the employee lifecycle at Humana

+ Develop change communication strategies, plans, and narratives to drive message alignment and consistency across the enterprise

+ Establish discipline around measurement and reporting outcomes, setting, and measuring against KPIs to inform decision making, and measure success

+ Serve as a culture and associate experience communications subject matter expert and consultative resource to Corporate Communications teammates, cross-functional business teams, and company leadership

+ Counsel business partners on communication strategies and execution, recommending innovative ways for teams to connect core initiatives to the company’s purpose, values and associate value proposition

+ Present exceptional writing and project management skills with keen attention to detail across all tasks and deliverables

+ Demonstrate a strong record of developing successful strategies and content for multiple internal communication channels

+ Maintain standardized processes and ways of working to enhance collaboration, productivity, and innovation across workstreams

Use your skills to make an impact

Required Qualifications

+ Bachelor’s degree in journalism, communications, public relations, or relevant field

+ 8+ years of experience in employee communications, engagement or HR

+ Proven experience in culture or HR-related communications – from strategic plan development to the execution and measurement of communications campaigns

+ Exceptional interpersonal skills, with the ability to influence and build relationships with key stakeholders and senior leadership

+ Excellent communications skills, both verbal and written

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

+ Master’s degree

+ Prior experience in healthcare industry

+ HR related communications experience

Additional Information

This role is a nationwide remote role. Candidate must be able to accommodate CST time zone.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

+ Satellite, cellular and microwave connection can be used only if approved by leadership

+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:

+ Health benefits effective day 1

+ Paid time off, holidays, volunteer time and jury duty pay

+ Recognition pay

+ 401(k) retirement savings plan with employer match

+ Tuition assistance

+ Scholarships for eligible dependents

+ Parental and caregiver leave

+ Employee charity matching program

+ Network Resource Groups (NRGs)

+ Career development opportunities

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$102,200 – $140,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, ‘Humana’) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of ?Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of ?Humana?to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide