at American Water in Urbana, Illinois, United States
Job Description
Requisition ID: *[[id]] * Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. * About American Water* American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. * Illinois American Water* is seeking a highly organized and customer-focused professional to join our operations in Urbana, IL. Our team is hiring a Field Operations Supervisor to oversee distribution inventory, including tools, equipment, valves, hydrants, and more. In this role, you will be responsible for the ordering and receiving of inventory, as well as handling deliveries, doing cycle counts and general housekeeping of our shop and inventory yard. _ Primary Role_ /Manages the day-to-day operations of water operations and distribution systems in accordance with Company policies and procedures and all applicable governmental laws and regulations./ _ Key Accountabilities_ * Assist with preparing and controlling local construction, operations, and maintenance within established budget limitations. * Ensure local water and/or wastewater operations meet the required standards and are in compliance with regulatory targets. * Supervise the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. * Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. * Develop and direct cost-effective solutions to meet customers’ expectations and technical requirements and to encourage best practice and innovation throughout all operational areas, including NRW. * Implement effective reporting processes. * Inventory management through physical organization and optimization. * Prioritization and validation of work orders * Provide analysis and support to the Sr Superintendent Field Operations with information required for various reports, budgets, and business plans. * Support Sr Supervisors with special projects and other business needs * Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. * Ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately. Continue to reinforce the importance of developing a diverse workforce. _ Knowledge/Skills_ * Good verbal and written communication skills (e.g., presentation, listening, report writing.) * Strong interpersonal skills (tact/diplomacy, persuasion, cooperation and ability to motivate others) * Computer literacy. Competent in the use of Microsoft Office, project management, asset management and customer information systems. * Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business. * Knowledge of company policies and procedures and management theories, practices, and trends, expert knowledge of process and operational areas. _ Experience/Education_ * 3-5 years experience in supervising operational areas and operating units preferred, but not required. * 3-5 years operational experience preferred. * Experience managing and meeting performance targets. _ Work Environment_ * Willing to work in all types of weather. * Combination of field and office environments. _ Hours/Schedule_ * Full-time * Monday-Friday, day shift * On-call responsibility _ Travel Requirements_ * Up to 10%. * Valid driver’s license required. _ *Competencies*_ Champions safety Customer obsessed Cultivates innovation Nimble learning Drives Results Collaborates * Join American Water…We Keep Life Flowing* * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
