at CDW LLC in Vernon Hills, Illinois, United States
Job Description
Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary
The Services Process Transformation (SPT) team is responsible fordesigning, testing and implementing changes to processes, technologyand organization in order totransform CDW services and drive towarditsgrowth objectives.
The Business Analyst, Services Process Transformation role works closely with business leaders, stakeholders and subject matter experts to understand current state processes, quantify the value of the opportunity being assessed, assists in developing a business case around future state recommendations and the implementation of those recommendations. This role both leads and assists in business and functional requirements gathering, documenting, and conducting data and system analysis.
What you will do:
Conduct thorough analysis of existing business processes, systems and data to identify root causes areas for improvement and optimization.
Preform complex data analysis to identify trends, patterns, root causes and insights that support business decision making.
Collaborate and engage key stakeholders and subject matter experts to capture pain points/issues
Assist with the creation of process workflows, identification of bottlenecks and opportunities to improve the process from end-to-end
Gather and prepare supporting analysis and design documentation from a business perspective
Assist in implementation of new or revised processes & assist in proving out the value or effectiveness of proposed solutions
Take part in system test plans and validate that business goals are accomplished
Build credibility and trust across stakeholder groups.
Develop strong internal relationships with key stakeholders and subject-matter experts across the organization.
What we expect of you:
Bachelor's degree in Business, Operations, Finance, Technology, or related fields, and:
3 years of experience within finance, data analytics, management consulting, business strategy, or process improvement
Work experience in process definition including facilitation, process documentation, and process improvement.
Excellent organizational and time management skills
Excellent written and verbal and communication skills with the ability to effectively interact with all stakeholders.
Strong understanding of financial processes & concepts of a services business
Critical thinker & creative problem solver
Strong analytical skills
Data-driven mindset and approach
Ability to balancing multiple priorities simultaneously adapt to the changing needs of the business while meeting deadlines.
Critical attention to detail & ability to stay focused on repetitive tasks.
Eagerness to build business acumen services and Integrated Tech organization.
Proficient in Microsoft Office tools, especially Excel
Master's Degree, preferred.
Lean Six Sigma Green Belt, preferred.
Data science, data analytics or data tools (e.g. Power BI, etc.) experience, preferred.
SQL / Python / R language experience or certification, preferred.
Experience using software design support tools and productivity suites such as Microsoft Visio, Microsoft Office, and Microsoft Project, preferred.
About us
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, genetic information, gender, sexual orientation, gender identity, citizenship status, protected veteran status or any other characteristic protected by law.
Job Attributes
The information in this description is intended to convey information about the... For full info follow application link.
CDW is an affirmative action/equal opportunity employer committed to a diverse and inclusive workplace.
