at Salesforce in Chicago, Illinois, United States
Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job CategoryReal Estate & Facility Management
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Supervisor, Workplace Services MEP Engineering reports to the Senior Manager, Workplace MEP Engineering, AMER. They provide on-site technical readiness and expertise to maintain building systems, provide partner and event support, and handle high-value assets in the facility. This role is a full-time, in-office position based in Salesforce Tower Chicago.
Core Job Functions
Building Systems Maintenance & Operations
Primary point of contact for all mechanical, electrical, and plumbing (MEP) maintenance and operations in Salesforce tenant spaces for the Chicago and Indianapolis tower locations.
Responsible for sourcing and handling relationships with MEP service vendors, including contract review, scope, and proposals.
Solve Salesforce-owned assets and provide guidance on interruptions related to MEP systems.
Conduct weekly critical asset walkthroughs to ensure mechanical, electrical, plumbing, wastewater, energy monitoring, and lighting controls systems are functioning properly.
Maintain tenant BMS access on-site and remotely; maintain lighting controls programming access on-site and remotely.
Respond to Salesforce work orders related to MEP systems per team Service Level Agreement (SLA) timing.
Serve as a liaison between Landlord and the operations team, addressing inquiries, concerns, and requests related to MEP systems. Support and monitor landlords building management team in their hard services delivery.
Monitor and assess the performance of MEP service vendors to ensure they are meeting contractual obligations and service level agreements. Provide regular feedback to vendors for continuous improvement.
Work with Salesforce Projects team to coordinate vendor access during capital projects and building improvements. Coordinate as required with Projects Team to ensure MEP operational alignment.
Asset Management & Planning
Maintain records of repairs, calibration, and maintenance using Salesforce Integrated Workplace Management System (IWMS).
Conduct quarterly asset surveys using IWMS and ensure equipment information is accurate and up to date.
Develop and maintain Maintenance Plans for all primary MEP equipment in the Tower location; review and update equipment plans annually.
Collaborate with the regional MEP Manager to develop and run the annual maintenance and operations budget for the Tower location. Track expenses, review invoices, and ensure that budgetary constraints are adhered to.
Climate Action & Carbon Reduction
Prepare and submit quarterly energy consumption data for the Salesforce Sustainability team, inclusive of tenant and base building utility bills.
Events & Hospitality
Run lighting controls systems and create specialty programs as needed per Events team or special event requests.
Create specialty HVAC programs as needed per Events team or special event requests.
Implement and review Vendor Work Rules to maintain safe vendor participation in events held at the Tower location.
Coordinate with Events team for external vendor MEP needs.
Health, Safety, & Emergency Preparedness
Maintain and implement safety protocols documents in coordination with the Salesforce Health and Safety team.
Implement building protocols as per Workplace standards in response to adverse events (e.g. smoke and wildfire, airborne pandemic, etc.).
Maintain and monitor Indoor Air Quality (IAQ) sensors for the Tower location, solving as needed.
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Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
