at Wintrust Financial Corporation in Rosemont, Illinois, United States
Job Description
Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates various non-bank business units including commercial and life insurance premium financing, short-term accounts receivable financing, out-sourced administrative services, mortgage origination and purchase, wealth management services and qualified intermediary services for tax-deferred exchanges.
Why join us?
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An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 8 years) and Employee Recommended award by the Globe & Mail (past 6 years)
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Competitive pay and discretionary or incentive bonus eligible
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Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
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Promote from within culture
Why join this team?
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We are a dynamic and growing team that plays a critical role in Information Security at Wintrust. We are relied upon to accomplish significant projects.
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Our team prides itself on valuing solutions over work for works sake. Being able to think outside the box is key, and our philosophy is reflected in exercising critical thinking with integrity and creativity. We trust your skill.
Position Overview
The Enterprise Command Center (ECC) Systems Administrator will be responsible for further developing and enhancing the use of monitoring applications which includes WAN/LAN, applications and server monitoring, reporting, and alerting.
What Youll Do
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Focused Administration of SolarWinds and associated modules, or any other monitoring platform maintained by Wintrust
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Identify monitoring and alerting gaps and/or optimizations
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Develop, support, and manage alert definitions, reports, and dashboard views
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Review and manage service requests submitted through Service Now for monitoring/alerting
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Review all existing Runbooks every 6 months and meet with technical and business teams to review Runbooks and make recommendations and appropriate adjustments to existing Runbooks
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Assist in developing other enterprise Monitoring solutions. AppDynamics, PagerDuty, Splunk ITSI
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Keep up to date on current technologies, industry news, systems compliance requirements, standards, and industry trends
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Create how-to documentation to be used by the Network Operations Center
Qualifications
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Help desk or other support experience
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Basic understanding of application settings and administration
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Excellent communication skills, both verbal and written
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Strong attention to detail
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Excellent customer satisfaction acumen
Benefits
Medical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long-term Disability Insurance Parental Leave Employee Assistance Program (EAP) Traditional and Roth 401(k) with company match Flexible Spending Account (FSA) Employee Stock Purchase Plan at 5% discount...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
