at CSG International in Chicago, Illinois, United States
Job Description
Hi, I'm Amy Fetchko , your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. The Global Benefits Analyst supports the management and administration of our North America health benefits and leave of absence programs, focusing on operational excellence and creating an extraordinary employee experience. This role is critical for supporting the employee benefits education, employee experience, and compliance of our North America benefit programs, as well as the day-to-day administration required for these plans.We are looking for a Global Benefits Analyst who will:
- Support the day-to-day administration and compliance of CSG's health and welfare, retirement, leave of absence and well-being programs.
- Provide primary support for annual enrollment, HRIS system configuration, vendor implementations, compliance activities and special projects.
- Research and stay informed about latest trends, regulations, and best practices in employee benefits.
- Ensure compliance with Plan documents and governmental regulations, coordinate and support all compliance related tasks including, but not limited to, internal and external audits, required filings, participant notices and disclosures, testing and reporting.
- Support in the maintenance of data integrity between all internal and external systems by performing routine audits and reconciliations & managing benefit funding processes.
- Enhance the employee benefits experience and provide excellent customer service in all interactions by answering participant questions, resolving escalated benefits issues, and support delivery of benefits education opportunities to drive program awareness and engagement through presentations and written communications.
- Support integration activities for mergers and acquisitions.
- Identify and recommend areas where process optimization and efficiencies can be made.
Is this opportunity right for you? We are looking for candidates who have:
- 2+ years experience in benefit plan administration
- Strong analytical skills to effectively assess and interpret benefit plan data
- Aptitude for maintaining and troubleshooting system integrations and reporting
- Proficient in using Human Resources Information Systems (HRIS), benefits administration software and benefit vendor systems
- Excellent verbal and written communication skills, with the ability to communicate with all levels of the organization, explain benefits programs to employees and liaise with benefit providers and partners
- Knowledgeable of benefit regulations and compliance requirements to ensure all programs and processes meet legal standards
- Organizational skills to manage multiple tasks simultaneously and meet deadlines
- Proficiency in Excel
Our Guiding Principles
Impact
Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.
Integrity
Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect-that's just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
CSGer Perks & Benefits
- Work from Home, in-office, or hybrid
- Employee Belonging Groups
- Healthcare: Dental, Medical, and Vision
- Paid Vacation, Volunteer, and Holiday Time Off
- And so much more!
View More Benefits
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
Position Pay Range:
This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.
$64,938.52-$103,901.85
This role is eligible for a bonus opportunity.
Location(s):
United States Remote To view full details and how to apply, please login or create a Job Seeker account
