Chief of Staff - Business Strategy

at Discover in Riverwoods, Illinois, United States

Job Description

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it – we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

The Chief of Staff team oversees projects and initiatives and maintains effective collaboration in the Office of Remediation. This individual will support the Chief of Staff and Head of Operational Frameworks with requests and special projects across the Office of Remediation Pillars – including program management, effective challenge and review, and reporting and governance.

Responsibilities

+ Support the Office of Remediation’s priorities, execution risks, deadlines and calendar and provide coordination across the initiatives within the Office of Remediation’s portfolios; problem solve to ensure office runs smoothly.

+ Prepare materials for executive committee, board-level, and regulatory meetings.

+ Provide logistical support for many of the activities intended to set strategic direction and maintain alignment within business unit including cross-functional working group meetings, senior leadership meetings, etc.

+ Manage communications, including the development of baseline content from the Office of Remediation (including participation in townhalls).

+ Manage operations of the organization including headcount, third party vendors, and budgeting/forecasting.

+ Oversee creation and upkeep of strong operating methodologies, processes and frameworks for the Office of Remediation and in-scope efforts, including:

+ Policy, operating procedures

+ Interaction models, process responsibilities

+ Methodologies for status ratings, review and challenge, quality review

+ Protocols for evidencing completion, proving deliverables

+ Provides logistical support and leadership for many of the activities intended to set strategic direction and maintain alignment within the business. Participates in business unit scorecard and process reviews.

+ Provides overall direction and support to the leadership team in defining, prioritizing, pursuing, and monitoring major initiatives.

+ Manages and interprets data on business performance. Monitors and optimizes business performance, budget, and expense planning.

Minimum Qualifications

At a minimum, here’s what we need from you:

+ Bachelor’s Degree in Business, Finance, Marketing, Operations, Communications, or related field.

+ 6+ years of experience in Finance, Marketing, Operations, general business management, or related field.

+ In lieu of a degree, 8+ years of experience in Finance, Marketing, Operations, general business management, or related field.

Preferred Qualifications

If we had our say, we’d also look for:

+ Master’s Degree in Business, Finance, Marketing, Operations, Communications, or related field.

+ 8+ years of experience in Finance, Marketing, Operations, general business management, or related field.

+ Experience in financial services, management consulting, or related experience that requires fast learning, creation of framework-driven approaches, collaboration across multiple stakeholder groups.

+ Demonstrated ability to structure information and develop materials (including excellent PowerPoint and strong written synthesis skills) to communicate at the right level to different stakeholders.

+ Ability to work with senior stakeholders within and across functional units.

+ Ability to understand the objective and create, communicate, and execute in ambiguous situations.

+ Experience in the project management space, sequencing activities, streamlining ways of working, identifying execution risks and taking proactive steps to address and/or escalate risks.

+ Strong analytical thinking and ability to identify and synthesize themes and implications from multiple data points and sources (in written and oral communication).

+ Demonstrated experience in developing and implementing frameworks, policies, methodologies, and/or procedures for large organizations with multiple stakeholders.

+ Specific subject matter expertise regarding program management disciplines and a strong business understanding of the products and services Discover offers.

Application Deadline:

The application window for this position is anticipated to close on Jul-23-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $103,000.00 to $174,200.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

+ Paid Parental Leave

+ Paid Time Off

+ 401(k) Plan

+ Medical, Dental, Vision, & Health Savings Account

+ STD, Life, LTD and AD&D

+ Recognition Program

+ Education Assistance

+ Commuter Benefits

+ Family Support Programs

+ Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) (https://www.dol.gov/agencies/ofccp/posters)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.