Labor Relations Consultant

at Walgreens in DEERFIELD, Illinois, United States

Job Description

Job Description:

Job Summary:

The Labor Relations Consultant is responsible for supporting the company’s labor relations strategy and will work with Store Operations, Supply Chain Leadership, key HR partners and the Labor Relations team in responding to and resolving field issues. The responsibilities center on promoting a positive work environment for our team members and advancing team member engagement while complying with labor and employment laws. The role will focus on activities that demonstrate to our Team Members that they have a voice and are respected and heard. Additionally, the role will have a focus on the proactive work to mitigate risk for the organization.

Job Responsibility:

+ Responds lawfully and timely to organizing activities to collaborate with stakeholders, support local managers, and educate Team Members in our stores and buildings. Responds to workplace conflicts, and partners with local managers to resolve issues. Ensures that all critical labor relations matters are reported efficiently and consistently.

+ Partners with local leaders to lawfully assess and identify risk and to provide solutions in connection with Team Member engagement issues. Collaborates with field leadership to remove Team Member frustrations or communicate the company position to improve Team Member morale and engagement.

+ Collaborates and engages with Legal, Loss Prevention, Compliance, HR Business Partners, Field Resources, HR Centers of Excellence, Employee Relations, and other critical functional teams and leaders as needed to address vulnerability and other labor relations concerns.

+ Provides leadership, direction, coaching, feedback to field partners regarding Labor Relations matters and business processes.

+ Partners and consults with field leaders to enhance the work environment and maintain healthy relationships with and among Managers and Team Members.

+ During proactive visits, conducts ad hoc labor relations training sessions and partners with the operators and HR professionals to ensure that the store or facility is on process and in line with the company’s mission and values.

+ Connects with Team Members to identify opportunities for improvement across the enterprise in both the stores and supply chain facilities. Conducts regular visits in our stores and buildings to gather feedback, assess local leadership, diagnose engagement levels to identify areas for improvement.

+ Develops and implements engagement initiatives and programs to promote a positive work environment.

+ Monitors public platforms on social media to understand the labor landscape and national employee sentiment to improve Team Member engagement.

+ Responsible to provide weekly, monthly, and quarterly updates in connection with the labor relations activity. Responsible for creating and maintaining reports in connection with the macro external climate and the internal environment capturing trends and issues that can inform senior leaders to mitigate risk

“About Walgreens and WBA

Walgreens ( www.walgreens.com ) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide."

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.

“An Equal Opportunity Employer, including disability/veterans”.

Job ID: 1435129BR

Title: Labor Relations Consultant

Company Indicator: Walgreens

Employment Type:

Job Function: Human Resources

Full Store Address: 108 WILMOT ROAD,DEERFIELD,IL 60015

Full District Office Address: 108 WILMOT ROAD,DEERFIELD,IL,60015-05108-00001-Y

External Basic Qualifications:

+ Bachelor’s Degree and at least 4 years of experience in in positive employee relations and responding to organizing activity including an organizing campaign OR High School/GED and at least 7 years of experience in positive employee relations and responding to organizing activity including an organizing campaign.

+ Experience providing guidance to management and researching, investigating, and responding to Team Member issues and concerns.

+ Experience evaluating information to determine compliance with company standards, policies, labor laws, and regulations.

+ Ability to connect well with Team Members and Managers.

+ Excellent skills involving communication and negotiation.

+ At least 2 years of experience contributing to financial decisions in the workplace.

+ At least 2 years of direct leadership, indirect leadership and/or cross functional team leadership.

+ Willing to travel up to/at least 60% of the time for business purposes (within state and out of state).

Preferred Qualifications:

+ 7 years of Labor Relations experience in a retail environment.

+ Thorough understanding of NLRA, progressive discipline process.

+ Comprehensive knowledge of labor relations rules and regulations at the federal and state level.

+ Proficient with Microsoft Office suite

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