at Teksystems in Chicago, Illinois, United States
Job Description
Top Skills’ Details
o VMWare Workspace ONE hands on experience
o Endpoint Configuration Manager (SCCM) 2012 or higher
o Understand the major components of hardware for laptops, desktops, printers, monitors/displays, etc.
Description:
The End User Hardware Engineer provides technical expertise specific to hardware to strengthen the reliability, efficiency, and performance of the enterprise. It is critical that this role be a technical partner to implement established standards and procedures which support the enterprise’s managed infrastructure along with ensuring operational stability. This role is responsible for implementing reliable Hardware solutions that maintain the integrity of the existing infrastructure as well as meet the customer objectives. Works effectively in a team to establish synergies with IT peers across the enterprise.
Key duties:
- Gathering business and technical requirements for hardware solutions(laptops/desktops/displays/mobility).
- Make decisions around hardware configurations, computer images, systems specifications.
- Coordinating and leading in the design, testing, evaluation, implementation, and support for multiple complex platforms of large size and complexity (hardware, operating systems, software, systems tools, and IT processes).
- Evaluate business requirements and recommend hardware that will enhance availability, reliability, scalability, and security, while consistently driving down total cost of ownership.
- Diagnose and troubleshoot hardware deployments (Bios/firmware/drivers)
- Design and document enterprise standards and procedures
- Ensure platforms/systems conform to established enterprise/industry standards (systems management, security, operating systems, etc.) and reference models
- Provide technical support, as needed, to the enterprise
- Create detailed documentation for all engineering solutions.
- Maintain lifecycle of hardware across large enterprise with over 100k devices
Knowledge/Skills – Required:
- Working knowledge of:
o VMWare Workspace ONE
o Endpoint Configuration Manager (SCCM)
o Understand the major components of hardware for laptops, desktops, printers, monitors/displays, etc.
o Benchmarking hardware
o TPM
o BIO
o Active Directory
o Group Policy
About TEKsystems:We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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