program manager

at Randstad US in chicago, Illinois, United States

Job Description

program manager.

+ chicago , illinois

+ posted 2 days ago

job details

summary

+ $45 – $62 per hour

+ contract

+ bachelor degree

+ category computer and mathematical occupations

+ reference1059038

job details

job summary:

The team

Our Program Management team works on some of the most impactful and challenging problems in the Software industry. We are a highly collaborative cross-border group that operates on the edge between Engineering and the business and helps to deliver solutions from concept to launch – all while focusing on and advocating for what’s best for our customers. We work closely with Product Management, Engineering and Design to create some of the most innovative never-been-done-before products. We partner with the Sales, Customer Success, Marketing, Finance, Legal, and Security teams to successfully bring the product to market.

This position

This Program Manager will lead and motivate our teams by introducing efficient processes, driving innovative and measurable solutions to maximize efficiency for team members, and working in unison with the product development teams to create the best experiences for our customers. This role will be responsible for managing programs’ scope through all phases of the life cycle.

As a Program Manager you will build schedules: monitoring the project from initiation through delivery, organizing the interdepartmental activities, ensuring management of interdependencies and managing risks proactively to drive completion of the program. This person will plan, track and monitor the work of cross-functional teams including but not limited to product management, Engineering, marketing, Field enablement, Customer enablement and program staff, providing technical support and direction. Duties and tasks are varied, needing independent judgment so the person needs to be fully competent in the area of program management expertise.

This position is an individual contributor and reports to the Senior Manager, Program Management and is designated Hybrid.

location: Chicago, Illinois

job type: Contract

salary: $45 – 62 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

+ Partner with implementation teams (TCSM, RM AE, ProServe etc) to define plans and executions

+ Work with development teams to determine realistic schedules to launch new products and features at a project level

+ Communicate schedules, dependencies, issues, and risks across teams and to stakeholders for each assigned project

+ Define communication plan

+ Lead communication within the team, across Product Development, and across DocuSign as status updates

+ Ensure adherence to governance processes and visibility to release management

+ Identify and track risks to delivery and overall program schedule

+ Coach teams on agile practices when necessary including stepping in as Scrum Master while training the teams

+ Evaluate existing processes and procedures. Make recommendations and drive process improvement and adoption of best practices to improve efficiency and effectiveness.

+ Some travel is required. (~10%)

Basic Qualifications

+ 5+ years leading complex, cross-functional, global programs for SaaS-based products

+ Proficient using Smartsheets, Project organization tools, Atlassian Toolset: Jira, Confluence, Portfolio/Advanced Reporting..etc

Preferred Qualifications

+ Equally confident in working with executive team members as working with implementation teams

+ Skilled at dealing with ambiguity in a rapidly growing and changing environment

+ Experience in companies in both small and large-scale software development organizations.

+ strong business acumen and technical background, with the ability to quickly understand and communicate technical concepts and challenges across wide-ranging audiences

+ Ability to manage multiple stakeholders and expectations

+ Ability to successfully collaborate with multiple functions across the organization

+ Experience building strong cross-team relationships and partnerships

qualifications:

+ Experience level: Entry Level

+ Minimum 5 years of experience

+ Education: Bachelors

skills:

+ Program Management

+ ManagerEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.