Dispatcher, Linehaul

at Estes Forwarding Worldwide, LLC. in Bensenville, Illinois, United States

Job Description

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program

The Dispatcher, Linehaul will be responsible for dispatching drivers to maintain service levels of on-time local and out state deliveries. Ensure drivers are adhering to Hours-of-Service regulations. Notify customers of arrival schedules. Prioritize under pressure in the best interest of the company, customers, and drivers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct daily dispatching and weekly scheduling of local and linehaul drivers.
• Determine the best delivery methods and negotiate rates directly with vendors and customers.
• Manage breakdown situations on the road & coordinate equipment repair with maintenance shop to reduce mechanical failures and delays.
• Complete necessary paperwork / data entry accurately and in a timely manner to ensure an efficient and steady flow of information.
• Coordinate third party carriers to move overflow loads in cost efficient way.
• Develop strong relationships with customers and drivers to reduce the stress that comes with last minute schedule changes.
• Comply with company C-TPAT and TSA security procedures.
• Perform other duties as assigned.

Minimum of a High School Diploma (or equivalent) and 0-3 years of experience dispatching in logistics/transportation industry preferred. However, a combination of experience and/or education will be taken into consideration.

SKILL AND ABILITIES

• Ability to read and interpret general business documents. Ability to write routine reports and general business correspondence. Ability to work with peers and communicate basic concepts.
• Ability to solve practical problems through standardized solutions that require limited judgment. Ability to follow prescribed and detai
  
  

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  Estes Forwarding Worldwide, LLC is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.