Sr. Systems Engineer - Client Computing - Intune

at Early Warning Services in Chicago, Illinois, United States

Job Description

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose
The Senior Systems Engineer in the Client Computing space is responsible for designing, implementing, and maintaining efficient and reliable systems infrastructure specializing in Windows support with additional experience in Mac and Mobile platforms. This role involves collaborating with cross-functional teams to ensure seamless integration and optimal performance of client computing systems. The Senior Systems Engineer will leverage their expertise to troubleshoot complex issues, drive innovation, and implement best practices to enhance the overall efficiency and productivity of end-user computing experiences across Windows and Mac platforms. This position plays a pivotal role in ensuring the seamless integration, functionality, and security of Windows client computing infrastructure, thereby empowering users to maximize productivity and efficiency while adhering to industry best practices and organizational objectives.

Essential Functions
Manages and maintains Windows client computing systems, including but not limited to OS, hardware, and associated software applications ensuring optimal performance, reliability, and security with User Experience at the forefront.
Provides expert-level technical support to end-users experiencing Windows related issues, including troubleshooting hardware and software problems.
Provides guidance, mentorship, and technical advice to first line support engineers and other team members.
Works with senior leaders, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
Reviews existing integration capabilities, automation options, and proposed solution designs for feasibility, cost, and functionality in coordination with internal departments.
Proactively identifies opportunities for enhancing Windows desktop system performance, efficiency, and user experience through the evaluation of emerging technologies, software updates, and system optimizations.
Performs installation, configuration, testing, and maintenance of operating systems, software, and systems management tools.
Conducts research on software and system products to justify recommendations and to support purchasing efforts.
Assesses the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
Ensures compatibility and interoperability of in-house computing systems.
Coordinates and performs in-depth tests, including end-user reviews, for modified and new systems.
Collaborates to create configuration designs for implementations of various business needs for the End user compute environment.
Monitors and tests system performance; prepare and deliver system performance statistics and reports.
Supports the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.
The above job description is a summary of job responsibilities and is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform tasks and other duties as assigned by their manager.

Minimum Qualifications
High school diploma or GED.
A minimum of 8 years' experience in system administration, system engineering, computer programming or related work experience is required with a focus on supporting Windows-based environments in enterprise or corporate settings.
Expertise in Microsoft Windows ecosystem technologies, including OS deployment, configuration management, and device management solutions such as Intune, Jamf or other MDM.
Experience managing devices with Autopilot and Apple Business Manager with automated device provisioning.
Strong proficiency in scripting languages such as Bash, Python, PowerShell, or Pearl for automation and system management tasks.
Advanced experience with systems planning, security principles, and general software management and hardware best... For full info follow application link.

Early Warning is an equal opportunity employer that takes affirmative action to employ, and advance in employment, qualified minorities, women, individuals with disabilities and covered veterans.