at Compass Group, North America in Chicago, Illinois, United States
Job Description
Canteen
+ We are hiring immediately for a SERVICE MANAGER II position.
+ Location: 2056 W Walnut St Chicago, IL 60612. Note: online applications accepted only.
+ Schedule: Full Time; Monday- Friday, (am- 5:30pm. Some weekends might be needed.
+ Requirement: Strong communication in both written and verbal form. Strong customer service skills.
+ Job Details: Answer phone and email inquiries, with a focus on West Coast communications. This includes providing status updates to customers, light troubleshooting with equipment issues, and following up with customer post service call.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come for the job, stay for the career. We are Canteen.Job Summary
As a Service Manager II, you will be responsible for assisting with the overall food service operation within established objectives, standards, policies, and procedures. You will assist in the maintenance of sound inter-departmental relations and the integration of the dining service department within the facility.
Essential Duties and Responsibilities:
+ Assists in providing quality food and an enjoyable dining experience for guests, clients, and associates.
+ Directly supervises all associates during the meal period.
+ Maintains excellent relations with the clients and guests, and close working relationships with dining service supervisors, associates, and other community departments.
+ Supervises the scheduling of all special events and ensures that these functions are serviced correctly.
+ Involved in the hiring, supervising, training, and coaching of associates.
+ Circulates in all dining areas during meal periods to ensure guest satisfaction.
+ Implements programs to improve service to the guests and associates.
+ Participates in the development of the department’s cycle menus.
+ Coordinates and ensures that cash controls are in place in areas where cash is handled.
+ May participate in the predicting, planning, monitoring and evaluation of cost programs.
+ Participates on special projects.
+ Performs other duties as assigned.
Qualifications:
+ 1 to 3 years of food service supervisory or lead experience.
+ Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
+ Possesses a comprehensive knowledge of dining room service techniques, guest relations, plate presentation, sanitation, food handling, personnel administration, special events, and overall food service operations.
+ Possess good communication skills, both oral and written.
+ Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
+ Serv Safe Certification is preferred.
+ Associate’s degree is preferred.
Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home ProgramFull-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID: 1332288 Canteen