Artificial Intelligence (AI) Accelerator Lead Technical Program Manager (TPM)

at Microsoft Corporation in Chicago, Illinois, United States

Job Description

At Microsoft, we are seeking people who have a passion for the positive impact technology can have on communities and for making a difference in the world. Within the Commercial Solutions Area (CSA) , we set the Enterprise sales strategy and lead Enterprise technical sales for the Solution Areas and Support Services that power the Microsoft Cloud.

The Commercial Solutions Area, Chief Technology Office (CSA CTO) is a global team that works across customer-facing and product teams to onboard, strengthen and synthesize solutions for Enterprise commercial customer sales and delivery, and accelerate the availability of emerging and future growth solutions.?

We pride ourselves in working in ambiguous environments on some of the toughest challenges that ignite our growth mindset, inspire excellence, and accelerate impact. We work collaboratively with our business partners to innovate and solve organizational wide problems. We are a team with a wide range of backgrounds, perspectives, personal and cultural experiences which are vital to how we drive impact across Microsoft.

If you want to have fundamental impact on cutting-edge solutions that are brought to life for the world’s most influential customers, while driving value and ensuring Solution Truth exists – this is the team for you!

We are hiring for an Artificial Intelligence (AI) Accelerator Lead Technical Program Manager (TPM).

You will collaborate deeply with leaders across the Commercial Solution Areas to prioritize and build AI (Artificial Intelligence) solutions grounded in consistent architectures that have proven repeatability with customers. These solutions will mature our sales motions in the field. You will work with AI engineering product groups to advocate for customers and partners in relevant product strategy. Similarly, you will work closely with AI marketing, sales excellence teams, and customer success + delivery organizations to integrate gold standard assets and methodologies into existing go-to-market motions and prioritization of key AI use cases that drive differentiated business outcomes.

Are you interested in helping to shape the era of AI? This role requires curiosity to quickly and deeply understand Microsoft’s quickly growing AI landscape. You are at home with a product management toolset and leverage your experience collecting customer requirements to shape corporate sales strategy. You will be the face of the CSA CTO organization across our AI solution area collaborators. You will also be accountable for shared objectives and key results (OKRs), usage and value metrics between CSA, Marketing, and Industry Solutions delivery teams.

You are a solid cross-functional team leader who drives action and alignment by cultivating relationships with senior management and managing across functional teams. Critical skills include defining customer best practices and gold standard asset needs; harvesting and leveraging the work of others to synthesize common best practices; active listening and synthesizing from customer meeting ride-alongs; connecting delivery partner intellectual property (IP) into sales IP, articulating and measuring business value and outcomes; and building strategies around market requirements, as well as the proven ability to translate all of this to solutioning engineering teams!

You will bring deep understanding and expertise in digital transformation opportunities across AI, supported by thought leadership in advanced technologies like connected apps, predictive analytics, data management, and other solutions and capabilities with a particular focus on digital transformation with AI.??

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Aggregate customer delivery proof points for prioritized solutions into centralized best practices, and into genericized assets and AI approaches.

+ Converge teams on AI solutioning priorities with Solution Truth.?Drive evangelism and adoption of highest priority AI use cases with field sellers and global system integrators in deep partnership with the AI solution area.

+ Inventory resources and assets available to AI sellers, analyze best practices, and reconcile incongruities to define the gold standard for prototyping reusable IP.

+ In tandem with CSA CTO’s production team (including engineers and designers), develop scalable, deployable, reusable, and relevant field enablement technical assets to accelerate customer and partner AI cloud adoption including customer-facing solution decks, product-validated solution architectures, Github repos, customer proof points, and more.??

+ Develop and co-own delivery offers around high priority AI solutions for the Industry Solutions Delivery teams, and connect to Customer Success unified offers.

+ Engage and drive a cross-team alignment that represents the needs of customers, the field, and delivery teams by effectively liaising with engineering, marketing, and corporate functions to problem-solve and develop innovative solutions.?

+ Travel to relevant industry conferences and other related events, as needed.?

+ Other

+ Embody our culture and values ?

Qualifications

Required/Minimum Qualifications

+ Bachelor’s Degree AND 6+ years’ experience in engineering, and/or product management/solution development, and/or customer solutioning.

+ OR equivalent experience.

+ 3+ years of experience managing cross-functional and/or cross-team projects.

+ 2+ years of specific technical expertise in AI solution areas, including experience in engineering and/or product management/solution development.

Additional or Preferred Qualifications

+ Bachelor’s Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development

+ OR equivalent experience.

+ MBA degree

+ 8+ years experience managing cross-functional and/or cross-team projects.

+ 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).

+ Experience and skills with Azure AI products and/or Large Language Models (LLM)

+ Structured strategic systems thinking experience.

+ Proven ability to contribute to a healthy team culture of diversity, inclusion, belonging, and collaboration.

Technical Program Management IC5 – The typical base pay range for this role across the U.S. is USD $137,600 – $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 – $294,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until July 24, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process,