Senior Solution Architect

at Veralto in Chicago, Illinois, United States

Job Description

SENIOR SOLUTION ARCHITECT

This is us!

Esko , a Veralto company, is a global provider of integrated software and hardware solutions that digitize, automate, and connect the go-to-market process of consumer goods. Esko connects people, processes, and tools to meet the needs of global brands and the people who trust them. Esko customers bring consumer products to life with accuracy, efficiency, and speed. Packaging for 9 out of 10 major brands is produced by Esko customers today. Headquartered in Gent, Belgium, Esko employs 1800 people worldwide with a unique focus on the packaging.

Esko, Brand Solutions is a business unit within Esko and it helps its customers make the best packaging for billions of consumers. Our product portfolio supports and manages the packaging and print processes for consumer-packaged goods (CPG) brands, pharma, life science, and retail customers.

Esko solutions are used in packaging management (WebCenter), asset management (MediaBeacon), artwork creation and 3D visualization (Studio), structural design (ArtiosCAD), prepress, workflow automation (Automation Engine), quality assurance, sample-making, palletization (CapePack), supply chain collaboration and/or the production of signage and displays.

The Esko family includes solutions from recent acquisitions including Enfocus, with its PDF quality control tools and automation solutions, MediaBeacon, with its digital asset management (DAM) solutions, and BLUE Software, with its SaaS label and artwork management applications.

Our core values

We empower creativity and non-traditional thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. We believe with conviction that diversity helps us uncover more powerful customer insights and creates a driven advantage in the markets we serve.

We would love to have you on this journey with us! Apply today.

The role

The Senior Solution Architect role offers a unique opportunity to contribute your talents and experience to a growing team. Every day will be different, working on a diverse range of projects, technologies, and customers ensuring that the design and implementation of a product are aligned with enterprise guidelines, standards, and validated approaches.

As a Senior Solution Architect, you will help define and execute the strategic direction for our best practices. You will lead the design, development, and implementation of the most user friendly and innovative solutions for our customers using Esko products, best practices, and guidelines. You will also provide thought leadership and guidance to senior management, customers, and internal teams. You will drive the user adoption and evolution of our products, services, and processes by continuously improving the technical services and improving our quality of delivery. You will work with multiple projects and teams in different project life cycle phases.

In this role, you will focus on customer use cases and processes, analysis workshops, business process optimizations, and building configured management systems and integrations using Esko software. As a Senior Solution Architect in the project, you will lead the design, and mentor and coach the development, and implementation teams. You will also contribute towards mentoring and coaching junior solution architects and other team members. You will manage customer expectations and ensure customer satisfaction and device practices to increase adoption of the solutions you are building.

You will identify and resolve technical issues and risks and will work with the project managers and client delivery managers to ensure that the projects move seamlessly with efficient risk mitigation practices.

Critical Success Factors for the Ideal Candidate Profile are:

+ Able to prosper in a fast-paced environment that fosters change, creativity, and flexibility

+ You have effective communication and presentation skills both verbal and written

+ Technically well-grounded and have a hands-on demeanor with demonstrated leadership abilities

+ Confident in preparing and delivering customer technical demonstrations and facilitating workshops

+ Strong problem-solving skills and can lead complex business subjects with a goal to simplify the technical solutions using best practices

+ Enthusiastic and adept about collaborating with juniors with a common goal while coaching and mentoring the team

+ Adept at drafting and communicating robust software documentation and executing on global quality and deployment processes

+ Ensure overall maintainability and robustness of the software solutions we are providing for our customers

Key responsibilities:

+ Lead the end-to-end design of enterprise software implementations with an emphasis on the business impact and value. Provide coaching on assessing the business impact versus effort and prioritizing different functional requests based on the impact-effort analysis

+ Collaborate with other senior solution architects to define the overall framework and standards for our solutions

+ Create and implement software systems using our product, best practices, and services, ensuring they meet the requirements of scalability, performance, and maintainability

+ Monitor and evaluate the outcome and effectiveness of the solutions on the business operations

+ Identify, manage, and mitigate technical risks and issues, and communicate them to the relevant stakeholders

+ Ensure the quality and consistency of the solutions, and adhere to our SILC standards and best practices and help in improving our quality practices

+ Stay updated with the latest product releases and emerging solutions and help in creating training materials for juniors

+ Provide thought leadership and consultancy to senior management, customers, and internal teams

+ Mentor and coach solution architects and other team members

+ Ensure quality assurance and QMS compliance by following the standard operating procedures (SoPs), best practices, and UX guidelines

+ Provide guidance, feedback, and training to the solution architects and development teams

We are looking for a professional who is:

+ Standout Colleague – relationship savvy people who intentionally make connections with both internal partners and external contacts.

+ Motivated and driven – to focus and direct their energy and efforts towards achieving success

+ Doer – build dedication and trust through strong work ethics and a hardworking customer service demeanor

+ Strong teammate who seeks feedback to continuously improve programs

+ Excellent listening skills and ability to understand and interpret business needs to define communication requirements for a variety of audiences

Your education and/or background experience will include:

+ Bachelor’s or master’s degree (or equivalent professional qualification)

+ Background in computer science, general knowledge of software programming, development, and deployment practices

+ 10+ years’ experience (or equivalent) in areas such as, but not limited to:

+ Mastery of Esko products and services, as well as industry standards and best practices

+ Business process or asset management technology solution architecture, ideally in a consulting or packaging domain

+ Providing software and/or services to consumer goods, pharmaceutical, or retail customers

+ Software user training (e.g., workflow building, system configuration, system admin, developing key users up to a professional / specialist level)

+ Javascript and SQL knowledge

+ Other technical services domains (e.g., application engineering, enterprise level software installation)

+ Proficient in English, both written and spoken. Portuguese, Spanish, French, or German are a plus. Additional languages appreciated.

+ Ability to communicate effectively with technical and non-technica