Manager, Procurement

at Encore in Schiller Park, Illinois, United States

Job Description

Position Overview

The Manager, Procurement supports all of the business groups. This position is responsible for managing the daily activities of the Procurement team to exceed annual department performance goals. The Manager, Procurement is responsible for developing and implementing programs and procedures to assure efficient, cost effective, and timely order fulfillment of purchased goods and services. The Manager, Procurement will also lead the monitoring and evaluation of both internal and supplier specific performance metrics. This position reports to the Senior Director of Procurement.

Key Job Responsibilities

Sourcing

- Develop, implement and oversee material cost reduction strategies across the team.

- Work across Product Management to ensure continuity across supplier relationships, category strategies, negotiations, and business reviews for all suppliers.

- Participate in and/or lead teams on special projects as required.

- Responsible for quote requests and negotiation, supplier proposal reviews, purchase order creation, supplier communication, and open order management for activities as assigned by your direct Procurement Director.

- Negotiate, create and administer End User and Dealer/Resale Agreements with suppliers and manage associated contractual commitments including, but not limited to, the negotiation of ancillary services and benefits such as warranties and repairs, payments and freight terms, supplier sponsored training, etc.

Supply Management & Order Fulfillment

- Manage the development and ongoing tracking of department Key Performance Indicators (KPIs) across the team.

- Oversee the setup and management of Master Data, stocking and replenishment programs to improve product turn-around and transaction productivity improvements.

- Act as the liaison between Procurement and Product Management, Operations and our supplier community.

- Issue and review quotes, contact vendors, and award bids.

- Coordinate with Category Management and manage supplier relationships and conduct initial and ongoing supplier reviews and performance audits, directing improvement initiatives where necessary.

- Monitor the order-to-payment process, researching and correcting all PO or invoice related issues that hold up the invoice payment process.

People Development

- Supervise the day to day operations of the department staff.

- Monitor and evaluate performance of staff, mentoring and developing the individuals and documenting corrective action as needed.

- Continually recommend and/or initiate business process improvement opportunities around the purchasing processes, facilitating changes across the team as required.

- Identify, implement and monitor required tools, processes and procedures to create an effective and efficient organization.

- Model and reinforce a positive working environment centered on company values.

Organizational Leadership

- Work with Procurement counterparts and Product Managers to participate and attend in-house product presentations and demonstrations of new technology.

- Coordinate the compilation and communication of quarterly updates to the business.

- Coordinate internal efforts with Product Management, Finance, Legal, Audit, etc, if required.

- Liaise with the Accounts Payable Department to ensure accurate and timely payment of invoices, capturing of available early pay discounts and ensuring efficiency across the Procure-to-Pay process.

- Maintain and develop professional and technical knowledge through active involvement in personal and professional networks, professional societies, and keeping abreast of industry/trade publications, whitepapers and market developments.

Customer Support

- Act as the liaison between Procurement and Product Management, Operations and our supplier community.

- Actively engage internal customers to ascertain their fundamental needs and understand the level of satisfaction and opportunities for improvement for both the Procurement department and our supplier community.

- Balance internal customer expectations against supplier capabilities.

- Respond promptly to customer needs, soliciting feedback to improve service levels and continually meeting or exceeding commitments.

- Develop Procurement Service Desk capabilities to support field requests on training and tools to drive compliance to Procurement Policies.

Job Qualifications

- BA/BS degree required in preferred fields; Supply Chain, Business, Engineering or Economics

- APICS/CPM Certifications a plus

- 5+ years experience with purchasing or related field

- 2+ years experience supervising or managing people and processes

- Ability to plan team workload for 3 to 4 Buyers, report against SLAs and provide recommendations on reported concerns

- Familiarity with Purchasing, Inventory Control and Accounting functions required – in depth knowledge in any one technological or industry practice area with experience in PO Processing, Master Data Management and Spot Buying

- Knowledge of logistics, including international shipments

- Demonstrated ability to conduct negotiations

- Strong analytical and problem solving skills

- Financial skills with the ability to drive value to the organization

- Ability to establish and maintain effective working relationships with internal and external clients and suppliers – the ability to develop training materials for team and stakeholders

- Demonstrated ability to facilitate and lead cross-functional teams

- Excellent verbal and written communication skills

- Excellent organizational and time management skills with the ability to meet or exceed multiple concurrent deadlines

- Advanced level of experience with Microsoft Excel, Word, and PowerPoint

- Understanding of audiovisual, video, audio, IT components, and related technologies is preferred

Work Environment

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.