at Illinois Department of Innovation & Technology in Springfield, Illinois, United States
Job Description
25% Under general direction, serves as the Information Support Unit Manager for the Department of Innovation & Technology (DoIT), supporting the Department of Human Services (DHS):
- Manages and supervises a team of professional Business Analyst staff in the Information Support Unit.
- Manages projects, including establishing, implementing, and maintaining approved work plans, schedules, target dates, and objectives.
- Implements policies, procedures, and standards.
- Reviews operational reports.
- Recommends staffing levels and training needs to the Integrated Eligibility System (IES) Application Manager.
20% Performs highly technical, complex, analytical, and supervisory functions necessary for the maintenance and utilization of critical a application:
- Utilizing Business Analyst tools, the Information Support Unit will support the DoIT/DHS IES JAVA based application supported with Web-Based tools (RAD, WebSphere).
- Updates the Illinois Eligibility System (IES) N-Tier application system utilizing: Corticon Rules engine standards within IBM WebSphere environments uses; iText, iBATIS, XML, Java Servlets, Java ServerPages (JSP), Enterprise JavaBeans (EJBs), IBM, AIX, DB2, COBOL, Rational Clearcase/Clearquest, Rational Application Developer, and Elixir Software.
- Directs staff in the performance of complex analysis of business to application requirements.
- Analyzes and documents existing IES programs in relation to IES application implementation timelines.
15% Reviews and analyzes requests for new or modified system function:
- Monitors system design and development to ensure adequate workflow.
- Verifies system readiness for implementation.
- Coordinates the accurate and timely completion of requests.
- Reports on status of projects and assignments.
- Identifies problem areas and initiates corrective action plan.
15% Serves as working supervisor:
- Assigns and reviews work.
- Provides guidance and training to staff.
- Counsels staff regarding work performance.
- Reassigns staff to meet day-to-day operating needs.
- Establishes annual goals and objectives.
- Approves time off.
- Prepares and signs performance evaluations.
10% Confers with management, user groups, and other areas within DoIT in managing and coordinating system enhancements and production maintenance to ensure department standards are followed:
- Coordinates testing and implementation of projects and system modifications with agency users.
- Confers with application staff members and agency users to coordinate efforts and resolve problems.
- Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
10% Manages special projects and directs the development of special user request reports and downloads files for the assigned systems and ensures the tasks are completed accurately and timely.
5% Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
