Public Space Attendant

at Carlson Rezidor Hotel Group in Salt Lake City, Utah, United States

Job Description

Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choicehas more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choiceto meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privilegesloyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visitwww.choicehotels.com.

The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.Position Summary

To ensure 100% guest satisfaction by providing guests with a clean, a comfortable and safe public space.
Creates guest satisfaction and exceeds expectations by providing the service brand standards and genuine hospitality.

Maintain high standards of cleanliness and presentation in all front of the house (customer) and back-of-house (employee) areas.
Maintain hotel elevator landings by vacuuming, cleaning of all surfaces including glass and furniture, dusting, removal of trash/recycling. Guest hallway vacuuming as needed.
Maintain the cleanliness of service landings and linen closets including the removal of trash and recycling throughout the day.
Collect and transport dirty glassware including tumblers, rocks glasses and coffee mugs to stewarding for washing and return clean glassware back to service landings.
Notifies supervisor promptly of any special guestroom/suite issues including the reporting of any maintenance needs.
Maintains the cleanliness for the hotel public areas to include back of the house
Maintains the cleanliness of the lobby/bathroom/elevators
Maintains the cleanliness of the lobby floor with scrubbing machine (if warranted)
Maintains the cleanliness of the front entrance doors
Vacuums all carpet areas in lobby and public areas including back of the house
Cleans the public seating areas and furniture, pictures
Cleans and wipes down, sanitizes guest areas and equipment
Collects all trash behind front desk and lobby
Wipes down and cleans all trash cans in public areas
Wipes down all baseboards in public areas
Wipes down all door handles and sanitizes
Cleans the lobby bathrooms (sinks/toilets/floor/dusting) replenishes paper goods and refills soap dispensers
Sanitizes guest/parking elevators including buttons inside/out, vacuums the carpet elevators
Vacuums and mops the carpet on each floor of parking landings
Maintains frequency cleanliness in all public areas and repeats
Refills sanitizing stations for all public areas
Sanitizes and cleans employee bathrooms (replenish paper goods/refill soap dispenser/mop floor)
Wipes down employee elevator inside/out/sanitize/mop the floor and clean elevator tracks
Wipes and sanitizes all fitness center equipment, public bathrooms, lockers, sinks, toilets, urinals, floors, replenishes all supplies, removes trash, refills soap dispensers, refills wipes
Removes all dirty towels and replaces with clean fitness towels
Revisit fitness center every 20 minutes
Walks through all guest floors and removes dirty linens or trash
Wipes down landing tables and windows
Collect all trash from service elevators
Mops all floors in housekeeping closets and landing area
Ensures all hallway doors close and housekeeping closet doors lock/chute door lock
Sanitize all door handles (housekeeping closet door handle and chute)
Deliveries up on guest needs/ service the guest rooms as need it
Uses cleaning products and supplies properly and follows protocols
Reports any security safety related issues to their manager/supervisor.
Follows all safety regulations when handling cleaning supplies or bodily fluids as outlined during company trainings.

Works as a team member to maintain pleasant work environment:

Maintain a positive inter-departmental relationship through the hotel and with outside vendors.
Follows all hotel policies and procedures.

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest... For full info follow application link.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.