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Director, Quality

at American Red Cross in Fairview Heights, Illinois, United States

Job Description

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!

Job Description:
WHY CHOOSE US?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

WHAT YOU NEED TO KNOW
Oversee quality functions to include the review, assessment and monitoring activities for records, processes, and systems ensuring adherence to and compliance with policies, practices, and relevant federal, state, and other applicable regulations. Responsible for the full scope of quality inspections, audits, issues and/or operational performance related to compliance and quality. Accountable for strategic quality planning, the development and implementation of continuous process improvements activities, corrective and preventive action programs, trials and/or standardization initiatives. Work collaboratively with facility and functional staff in a diplomatic, professional, tactful way to achieve quality objectives and results while maintaining confidentiality of sensitive information. Provide support, development and/or leadership guidance to all volunteers.

WHERE YOUR CAREER IS A FORCE GOOD
1. Direct quality functions, activities, processes, and/or systems. Oversee development and implementation of standards, methods, and procedures for inspecting, testing, auditing, investigating, and evaluating the precision, accuracy, and reliability of company products. Identify, evaluate, and recommend strategic changes to business processes and implement corrective actions as needed.
2. Work collaboratively with staff at all levels of the organization to ensure that all regulatory requirements are met, processes operate in a state of control and compliance and continuous improvement is a top priority within their area of control.
3.Hire, mentor and develop managers and staff and educates staff on quality principles and regulatory requirements.
4.Oversee, prepare for, host, facilitate and close out internal and external inspections/audits and coordinates the response and corrective actions to observations. Communicate and report on compliance status of the facility/function to include appropriate quality indicators, audit/inspection results, problem management data and other critical information. May conduct special audits focused on root cause analysis, determining effectiveness of corrective actions and investigations directed by leadership.
5.Manage receipt of directives, regulations and reports and other relevant communications from regulatory agencies and ensure distribution and appropriate action is taken by affected departments and staff.
6.Oversee the stop of the manufacture, testing and/or distribution of products/services should it be determined that the safety, purity, quality, identify and/or potency of the product or process has been compromised. Ensure appropriate action is taken.
7. May serve as SME and quality representative on committees and/or trials
Establish operating policies and procedures that affect departments and subordinate sections and work units. Interpret company-wide policies and procedures. Develop budgets, schedules, and... For full info follow application link.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Job Posting: 12068238

Posted On: Jul 22, 2024

Updated On: Jul 26, 2024

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