at Pacific Langham Chicago Corporation in Chicago, Illinois, United States
Job Description
PRIMARY OBJECTIVE OF POSITION:
Manage accounts to achieve guest satisfaction and to solicit past and new business to exceed revenue goals as assigned.
RESPONSIBILITIES AND JOB DUTIES:
- Conduct site inspections throughout property.
- Maximize revenue by selling all facets of the hotel.
- Handle account details so all pertinent aspects of solicitation and closing are complete and documented.
- Coordinate various departments’ participation in servicing accounts.
- Travel locally to conduct outside sales calls, promote the hotel and review competition reader boards to develop leads.
- Research periodicals, internet, trade journals, and other publications to learn about potential business opportunities.
- Significant out of town travel to solicit business in feeder cities.
- Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
- Represent Hotel at trade shows as specified
- Set-up exhibits as needed.
- Attend or host hotel events as required.
- Audit or assist with client billing as required
- Type contracts, menus, letters, and reports
- Assist the support staff with maintenance of sales files.
- Performs other duties as assigned by Supervisor.
- Fulfill Manager on Duty shifts as scheduled Essential functions of the position must be performed while avoiding potential liability and damage probability to both the hotel’s and guest’s property.
