Program Assistant

at DEPAUL UNIVERSITY in Chicago, Illinois, United States

Job Description

The Highlights:
The Program Assistant manages administrative duties of the Study Abroad office, primarily in the areas of office management, student employees, marketing, record and data management, and general inquiries and student advising. The Program Assistant reports to the Director of Study Abroad but supports administrative and student-facing tasks and initiatives across the department.
What You'll Do:

Office Management & General Supervision of Student Employees
Responsible for administrative duties of the Study Abroad offices, including maintenance of office resources and supplies, appearance and flow of front offices, and access requests and review for staff to various systems.
Oversee the hiring, training, and management of general front office tasks of about four student employees of diverse backgrounds.
Record and Data Management
Responsible for record management for the Study Abroad office.
Create, distribute, and pull reports for program evaluations.
Report on applications and enrollment, and share those reports with on-campus partners, as appropriate.
Manage student travel registration, including supporting students, and faculty and staff leaders.
Coordinate and complete course registration tasks, including class activations, student registration, and record keeping.
Assist with application management system processes across programs.
Student Advising and Marketing
Lead front desk team of student employees in responding to general inquires and advising for walk-ins, as well as via email, phone, Zoom, and chat accounts. This may include assisting students selecting programs, scholarships and financial aid for study abroad, applications, course registration, program logistics, and other requested support.
Manage the On-Campus Study Ambassador program for returning students.
Additional tasks that support study abroad administration.
What You'll Need:
Bachelor's degree required
1 year of general office experience preferred
Microsoft Office products, including Excel, Word, and Outlook
Detail orientated, resourcefulness and strong Interpersonal skills required
Ability to work with colleagues and students from a variety of background, including underrepresented students required
International experience and/or foreign language proficiency preferred
Knowledge and understanding of diversity, equity, and inclusion in higher education preferred
Terra Dotta, People Soft, Adobe, and/or Canva preferred
Basic social media skills preferred
Ability to work occasional evening and weekend work may be required
Perks:
Working for a stable and well-known University that values diversity and inclusion.
Top choice medical, dental, and vision benefits.
Retirement plan matching contribution of 10%.
Tuition waivers for employees and dependents.
Generous paid time off, sick time, holidays, floating holidays, and more!
Full-Time Benefits
For consideration, please include a resume and cover letter.
Diversity and Inclusion Statement:
Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where ideas and perspectives representing a wide variety of cultures, backgrounds and experiences are welcome and supported.

Required Background Check:
Employment at DePaul University is contingent on passing a background check. Only final candidates who are extended an offer of employment will undergo a background check.
Mandated Reporting of Child Abuse & Neglect:
Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected. For more information, please visit the following pages:
Illinois Department of Children & Family Services (DCFS)
Illinois Abused and Neglected Child Reporting Act

DePaul University is an Equal Opportunity... For full info follow application link.

DePaul University is an Equal Opportunity/Affirmative Action employer with a strong commitment to hiring for our mission and diversifying our faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion (except where religion is a bona fide occupational qualification for the job), national origin, sex, age, disability, marital status, sexual orientation, gender identity, protected veteran status or any other factor protected by law.