at Methode Electronics in Chicago, Illinois, United States
Job Description
Methode is seeking an organized, task-oriented, and self-motivated individual for a position as a Collections Specialist. You will be part of the U.S. Accounting Shared Services Team based in Chicago, IL (near O'Hare) and will be responsible for collections of outstanding accounts receivable dollars for a portfolio of customers and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Your focus will be building internal and external relationships both remotely and in-person to assure invoices are paid as agreed and disputes resolved expeditiously.
The position is located at our Chicago Corporate office near O'Hare International Airport. We provide a hybrid work schedule, competitive pay and a comprehensive benefits package.
Methode Electronics, Inc. (NYSE: MEI) a global technology company that designs, engineers, and manufactures custom-engineered mechatronic products for a variety of industries. At Methode, our core values shape the way we work and collaborate with each other. We are a purpose-driven company, and value every member of our workforce. We challenge our workforce to continually develop new ideas that anticipate and address our customers' needs and we continually strive to "Find a Better Way" to improve our products, services, and processes to increase our efficiency as well as the value we provide to our customers.
Responsibilities:
Make outbound collection efforts in a professional manner while keeping and improving customer relations
Perform collection efforts for assigned portfolio of accounts in an efficient and effective manner
Identify issues attributing to account delinquency and discuss them with AR management
Prepare Package for New Customer/Credit Limit review for AR Manager to review
Run Credit Reports through D&B portal
Work internally to resolve billing issues required to release orders on hold
Research and resolve customer Credit Memo issues
Process payments and customer refunds per policy guidelines
Identify remittance details through Payments Inbox
Interact with customer portals for required information
Other ad-hoc assignments as directed by Manager
Qualifications:
At least 5 years of Collections experience required, B2B, mfg. environment preferred
Microsoft Office proficient with strong PC Skills - Excel (e.g., VLOOKUP and Pivot Tables), Word, etc.
Strong customer focus with emphasis on building relationships remotely (MS Teams) and telephonically
Relevant experience working through customer A/P portals to post invoices, research status or resolve disputes
Understanding credit fundamentals, creditworthiness and basic accounting a plus
AS400 ERP experience a plus
Capacity to operate in fast-paced work environment and adhering to public company compliance requirements
Ability to overcome obstacles and get results utilizing outstanding communication and negotiation skills
Ability to balance between maintaining trustful relationships and ensuring the timely payments of invoices
Ability to occasionally lift and/or move up to 15 pounds
Methode Electronics is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics per the EEO Poster available here . If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@methode.com or call (708) 867-6777 and let us know the nature of your request and your contact information.
Methode Electronics is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here: EEO Poster, if you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@methode.com or call (708) 867-6777 and let us know the nature of your request and your contact information.
