at Jones Lang LaSalle in Chicago, Illinois, United States
Job Description
The Senior Benefits Analyst will be responsible for the operation and administration of employee Health and Welfare and Retirement programs, including shared responsibility for outsourcing services (Benefits Solutions Group), providing support to the Benefits Director and acting as a subject matter expert for benefits administration.The Senior Benefits Analyst will contribute to the continuous improvement model across all areas of benefit programs and processes, assist and lead major projects that require in-depth knowledge and experience and contribute to a great employee experience through ongoing management of customer service by vendors and liason with the HR Service Center.
Area of Responsibility
Key Elements
Plan Administration
Assist with major annual programs such as Open Enrollment and all ongoing enrollment opportunities
Assists with implementation of benefit programs, vendors and design changes. In some instances will lead implementations on smaller projects
Responsible for administering health and welfare, retirement and stock purchase programs
Conducts benefit orientation meetings with individuals and groups, as needed
Handle complex escalations for claims, eligibility, benefit and program payouts/rewards, premium reconciliation and audits
Responsible for complex processes such as HSA funding or payroll audits and retiree plan correction processes
Contributes to the communication strategy and assist in complex communication deliverables
Provides key support and resource for transition groups
Vendor management and integration
Support in management of all external vendors. In some cases acts as the main liaison
Support and manage internal partners such as HRIS, HRBPs, HR Service Delivery, Finance, IT, communications. In some cases acts as the main liaison
Assist with analyses and benefit comparisons with other businesses for incoming transitions and acquisitions
Compliance
Responsible in the reporting and benefit administration requirements for all Federal, State and Local government agencies
Assure legal and regulatory compliance in the administration of the JLL benefit plans and programs
Continuous Improvement
Modify process/program as appropriate to assure success.
Contribute to a continuous improvement model with clear objectives and metrics
Education and experience
Bachelor degree with 5-7 years of experience in benefits related field
Strong background in benefit compliance and reporting
Strong background administering qualified retirement plans (401(k))
Experience with employee stock purchase programs (ESPP)
Experience with nonqualified retirement plans (deferred compensation) a plus
CEBS or similar certification a plus
Skills and knowledge
Strong Project management skills
Team player
Strong analytical and problem solving skills
Strong communication skills
Other abilities
Proficient in Microsoft Excel and Power Point
Background in Health and Well-being
Financial background or experience
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
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