at Fellowes Brands in Chicago, Illinois, United States
Job Description
Description
Serving at the Intersection of Family, Innovation, Quality and Care
Our most important asset is our people. Who we are, what we do, how we do it and why we are passionate are all centerpieces of why we succeed.
Recognized among America's Best Midsize Employers by Forbes in 2021 and 2022
Recognized as one of Chicago's Best & Brightest Companies to Work For in 2022
Recognized as a Chicago Tribune Top Workplace 2022 and 2023
The Role
The Showroom Coordinator will be based onsite in our Fulton Market showroom. The position is a customer-facing, dynamic role in the Marketing department. This position will report to the Brand & Experience Manager, while also working alongside other departments that utilize the showrooms. There are two ownership facets of this role, 1-ensure an exceptional customer showroom experience, and 2- create excitement through marketing and content activities through the promotion of products, materials, finishes, and event activities for our Fulton Market Design & Experience center.
In This Role, You Will…
- Be the face of the showroom by owning, planning and the execution of the overall customer experience
- Operate as the point of contact for internal and external customers regarding sales events, scheduling and training
- Lead tours of the building, showroom space and effectively communicate the Fellowes Contract Interiors brand
- Creatively plan and oversee all aspects and host small to large showroom events that embody hospitality and foster relationship building – includes catering, showroom cleanliness, and ensure technology services are always operational
- Propose new event concepts while building relationships with associations, vendors and area restaurants
- Strategize and deliver/generate content for marketing purposes as it relates to the showroom and the digital design experience
- Present digital design sessions using Portray, Fellowes proprietary software, in-person and to remote attendees
- Collaborate with Branding/Creative Manager to ensure a high brand experience and deliverables for our showrooms and customers
- Inventory, organize and maintain marketing collateral, samples, material finishes and SWAG for customers
- Coordinate and manage all facility services for the showrooms
- Provide administrative activities/KPIs/analysis of customer visits and space usage and feedback via a quarterly report
- Maintain inventory of Materials and Finishes in all showrooms and fulfillment center
- Assist with showroom and marketing functions as necessary
What You Bring to the Team
- A minimum of 3 years of showroom, interior design or graphic design, and/or marketing coordination experience
- A Bachelor's Degree, preferably in a design related filed, marketing or equivalent work experience
- A willingness to work a flexible work schedule to meet various demands of company and customer events
- A love for social events and an enthusiastic, energetic and outgoing presence
- High attention to detail and organizational and time management skills
- The ability to work independently at times
- Excellent verbal and written communication skills
- Thrives in a fast-paced environment and able to juggle multiple projects and priorities
- A willingness to travel to other company showrooms
Fellowes Brands - A Family
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Fellowes Brands is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law. To view full details and how to apply, please login or create a Job Seeker account
