Listed Derivatives Operations - US Client Services

at DEUTSCHE BANK SECURITIES INC. dba Deutsche Bank in Chicago, Illinois, United States

Job Description

Job Description:
Job Title Listed Derivatives Operations - US Client Services Representative
Corporate Title Assistant Vice President
Location Chicago, IL

Overview

The Chicago Operations Client Services Team is responsible for liaising with our top tier US Clients. You will manage all communications directly with the client on all trade related queries in both verbal & written form. Key tasks you will be managing but not limited to statement generation, daily trade volumes, open position reporting issues, and delivery confirmations/notifications. You will provide due diligence on all downstream systems for US supported exchanges to ensure proper trade capture; including all pertinent data for FCM cleared clients and execution only business.

What We Offer You

A diverse and inclusive environment that embraces change, innovation, and collaboration

A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

Educational resources, matching gift, and volunteer programs

What You'll Do

Work directly with Listed Derivatives client services staff on a global level and the Global Head of Client Services as a team environment

Primary functions are to monitor incoming Foreign Market trades for US domiciled clients to guarantee correct setup's including a review of mapping of products, client accounts, to ensure their related exchange / billing fees are set up properly

Research and resolve issues and inquiries regarding exchange or bank regulatory rules, requirements, functionality, positions

Liaise with clients, client service, trade support, trading desks, balancers, and outside firms in a timely manner to efficiently process all trade date business and resolve any outstanding issues

Interact with internal & external contacts for resolution of trade and settlement issues, meeting regular process deadlines and meeting/exceeding client expectations. Work with Compliance on internal department audits as well as provide documentation in relation to any Client inquiry requested by Regulatory, Financial, or Exchange personnel

Review Daily Clearing Checklist to ensure all daily tasks are completed

Skills You'll Need

Moderate relevant experience with futures industry operations & Client Service-related experience

Must be detailed-oriented, able to work under strict deadlines

Proactive in solving problems and conducting root cause analysis

Expert MS Office Suite knowledge (Word, Excel, Power Point)

Strong technological abilities and the capacity to quickly learn proprietary software

Skills That Will Help You Excel

Knowledge of Chicago Mercantile Exchange Group, CFE, ICE-US & Intercontinental Exchange Inc (ICE) Euro products, including regulations, clearing, expiration, & delivery reporting processes is a huge positive

Familiarity with MGE, BM&F, EUREX, ME, & other foreign markets is a huge positive

Knowledge and experience with GMI / FIS applications, is a positive

Should also be able to investigate process automation & improvements, while being able to document workflows and procedural changes & amendments as necessary, both from exchange requirements or automation improvements to enhance the Client experience

Excellent verbal & written communication & management skills

Expectations

It is the Bank's expectation that employees hired into this role will work in the Chicago, IL office in accordance with the Bank's hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Chicago is $65,000 to $107,250.Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of renumeration.

Deutsche Bank Values & Diversity

We believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds, and experiences. We pursue a working environment where everyone can be authentic and feel a sense of belonging. Click here to find out more about our diversity and inclusion efforts.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: EEO is the Law poster and supplement; Employee Rights and Responsibilities under... For full info follow application link.

Deutsche Bank is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.