Supervisor, Customs Brokerage

at DSV Air & Sea Inc. in Itasca, Illinois, United States

Job Description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area:
 
 Managerial

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Itasca, N Arlington Heights Rd
Division:Air & Sea
Job Posting Title: Supervisor, Customs Brokerage
Time Type: Full Time

The Customs Supervisor will oversee and manage the customs operations of the company, ensuring compliance with customs regulations, laws, and procedures. The candidate will be responsible for leading a team of customs specialists, ensuring that all customs entries are processed accurately and timely, and providing exceptional customer service to clients.

Duties and Responsibilities

Oversee the customs operations of the company, ensuring compliance with customs regulations and procedures

Lead and manage a team of customs specialists, providing guidance, support, and training as needed

Process customs entries and clearances for import and export shipments

Monitor and manage the timely processing of customs entries to avoid any delays or penalties

Develop and maintain relationships with customs officials, brokers, and other stakeholders to ensure smooth and efficient customs clearance processes

Ensure all customs-related documentation is accurate, complete, and in compliance with regulations

Provide exceptional customer service to clients, addressing any customs-related concerns or questions they may have

Conduct regular audits of customs operations to identify areas for improvement and implement corrective actions as necessary

Stay up-to-date with changes to customs regulations, laws, and procedures and ensure that the team is informed and trained accordingly

Educational background / Work experience

Bachelor's degree in a related field such as logistics, supply chain management, or international business

Additional certification in customs or logistics is a plus

At least 5 years of experience in customs operations or customs brokerage, with a minimum of 2 years in a supervisory role

Knowledge of customs regulations, laws, and procedures

Experience working with customs officials, brokers, and other stakeholders

Strong understanding of import and export processes and documentation requirements

Skills & Competencies

Excellent leadership and management skills

Strong attention to detail and ability to analyze and interpret complex data

Excellent communication and customer service skills

Ability to work under pressure and meet tight deadlines

Strong problem-solving and decision-making skills

Function / Market & Industry Knowledge / Business Acumen / Processes
Supervisory Responsibilities (if any)

Manage a team of customs specialists

Preferred Qualifications

Strong knowledge of customs regulations and procedures in the region where the company operates

Experience working with the Automated Commercial Environment (ACE) system

Familiarity with trade agreements such as NAFTA, CAFTA, and TPP

Experience working with cross-functional teams in a global environment

Language skills

Fluent in English (oral and written)

Computer Literacy

Proficient in Microsoft Office Suite

Experience with customs-related software and systems such as ACE and CustomsLink is a plus.

At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an... For full info follow application link.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.