Supervisor, Air Import, Automotive

at DSV Air & Sea Inc. in Itasca, Illinois, United States

Job Description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area:
 
 Managerial

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Itasca, N Arlington Heights Rd
Division:Air & Sea
Job Posting Title: Supervisor, Air Import, Automotive
Time Type: Full Time

The Air Import Supervisor is responsible for overseeing the day-to-day operations of the air import team to ensure that all import shipments are processed accurately and timely in accordance with customer requirements and company policies. This position involves supervising and coordinating the activities of a team of air import coordinators, communicating with customers, carriers, and other stakeholders, resolving issues and providing excellent customer service.

Duties and Responsibilities

Supervise and coordinate the activities of a team of air import coordinators to ensure smooth and efficient operations

Monitor and manage the flow of import shipments to ensure compliance with customer requirements and company policies

Communicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipments

Resolve issues related to shipments, such as delays, damages, or customs clearance problems

Ensure that all documentation is accurate and complete, including air waybills, commercial invoices, and other import documents

Provide excellent customer service and ensure that customer expectations are met or exceeded

Ensure compliance with relevant laws and regulations, including customs regulations, import controls, and hazardous materials regulations

Participate in the development and implementation of process improvements to increase efficiency and quality of service

Educational background / Work experience

A bachelor's degree in transportation, logistics, international business, or a related field is preferred. However, equivalent experience in the transportation and logistics industry may be considered.

A minimum of 5 years of experience in air import operations is required, with at least 2 years of experience in a supervisory or managerial role.

Skills & Competencies

Strong knowledge of air import operations, documentation, and regulations

Excellent communication skills, both verbal and written

Strong problem-solving and analytical skills

Ability to work under pressure and meet deadlines

Strong attention to detail and accuracy

Proficiency in Microsoft Office (Excel, Word, and Outlook)

Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred

Function / Market & Industry Knowledge / Business Acumen / Processes
Supervisory Responsibilities (if any)

This position is responsible for supervising a team of air import coordinators, including hiring, training, and performance management.

Preferred Qualifications

A master's degree in transportation, logistics, international business, or a related field

Professional certification in logistics or supply chain management, such as Certified Logistics Professional (CLP) or Certified Supply Chain Professional (CSCP)

Experience in project management or process improvement initiatives

Familiarity with industry-specific software and tools, such as CargoWise or Cargospot

Language skills

Fluent in English (oral and written)

Computer Literacy

Proficiency in... For full info follow application link.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.