Mgr-Operations

at FedEx Freight in East Moline, Illinois, United States

Job Description

POSITION OVERVIEW:
Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures
ESSENTIAL FUNCTIONS:
Lead, educate and develop company employees
Plan daily manpower needs to ensure customers' freight is delivered and picked-up timely and damage free
Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight
Monitor dock to ensure proper loading techniques
Evaluate and reconfigure route structures and bids based on local tendencies and characteristics
Conduct safety meetings and facilitate quality groups
Monitor and analyze all opportunities to cut costs and improve efficiencies
Assist customers with rate quotes, claim information and setting appointments
Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
Provide clean and safe working condition of the facility and equipment; check security at customer center to ensure everything is secure
Communicate with Account Manager(s) to ensure customers' and company's needs are met
Identify freight moving at incorrect weight and classification
Ensure all OS&D is identified and processed properly
Monitor actual performance data and gather information for reporting
Assist Operations Supervisors as needed; conduct pre-shift meetings; implement company policy
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform other duties as required
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

QUALIFICATIONS
Must possess high school diploma or equivalent
Prior management experience preferred
Strong communication skills (written and verbal)
Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules preferred
Able to work in a remote location, taking self-initiative without requiring immediate local supervision
Multi-tasked oriented and possess good organizational skills
Knowledge of Microsoft Office Suite and Internet
WORKING CONDITIONS:
Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
Hours may vary due to operational need
Frequent contact with service center personnel; fast-paced, deadline oriented
Must be able to travel as needed

Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to the other employees already in this role. Employee Benefits: Medical, Dental & Vision Plans, Employee Assistance Program, Personal/Sick Paid Time, Educational Assistance Program, 401(k) Retirement Savings Plan, FedEx Shipping Discount, Vacation (Full Time, Non-Temporary Only), Adoption Assistance Benefit, Lifecare & Lifemart Discount Center.
Pay:  67,434.00 - 106,546.00 USD Annual
Additional Details:

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.
If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com.
FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FedEx Freight is an Equal Opportunity Employer, including disability and protected veteran.