Systems Administrator I

at MRA - The Management Association in Eden Prairie, Minnesota, United States

Job Description

Ready Credit Corporation
Systems Administrator I
Eden Prairie, MN
Hybrid Role

For over 16 years, Ready Credit has worked to simplify and secure the payment experience for both clients and customers through fully cashless operations. Ready Credit was founded in Minneapolis, Minnesota on the premise that all businesses can benefit from getting rid of cash but only if they could still support their cash-only customers.

https://www.readycreditcorp.com/

We are seeking a Systems Administrator I to join our team!
We are a small and mighty company that is continuing to grow.
You will have the opportunity to immerse yourself in the dynamic fintech industry.
In this role you will support end users, monitor remote systems, patch management for Windows based systems, and IAM for various systems.

Essential Functions
Management and maintenance of Windows PCs and Laptops
Identity and Access Management for domain accounts and various cloud based systems
Manage building access, issue FOBs, and recover them as necessary
Install and troubleshoot software for end users
Take escalations from the kiosk support team
Assist end users with file shares, printers, and cloud resource issues
Troubleshooting and performing root cause analysis of issues with end user devices
Image end user equipment and ensure all software and OS updates are installed
Perform onboarding and offboarding processes for employees and contractors
Monitor antivirus/malware software and remove threats
Support and manage help desk queues and escalate issues to the correct parties
Manage the IT support inbox
Participate in the monthly on call rotation
Secondary Functions
Auditing end user equipment annually to ensure records are accurate
Monthly account audits to ensure offboardings were properly completed and people have the appropriate level of access to systems
Other Functions
May perform other job-related duties as assigned
Education, Experience and Other Skills
2 years experience managing windows PCs in an Active Directory environment
2 years experience creating user accounts, managing file permissions, and printer permissions
Familiarity with WSUS or other Windows Updates deployment product
Excellent communication (both verbal and written) skills, a solid foundation in business application development and a “can do” attitude
Must be able to develop formal business documents following established documentation/presentation software packages (or similar products from other vendors): MS-Word, MS-Excel-, MS-PowerPoint
Strong attention to detail, ability to learn and adapt to new technologies in a fast paced environment
MCSA, MCSE, CompTIA A+ certifications is a plus
Mental and Physical Requirements
Ability to handle and be trusted with confidential and/or sensitive information
Ability to interact effectively with all levels in the company
Ability to work in a fast-paced environment
Ability to be flexible and to handle multiple projects in an organized, timely manner
Ability to problem-solve, work under pressure, and to effectively manage stress
Ability to work independently
Ability travel with limited overnights
Ability to work independently
Ability to lift 50lbs and move 340lbs equipment with a two cart or pallet  jack

MRA is an Equal Opportunity/Affirmative Action Employer